The Daily Groomer

Summary In this enlightening episode of The Daily Groomer, join me, Alex Martin, as I dive into the bustling world of salon ownership with the dynamic duo, Doug and Lisa Meyers. We'll explore the intricacies of customer rebooking tactics, the fairness of employee commission structures, and the nuts and bolts of transforming a grooming salon into a thriving business. Grab your n

After Hours Episode #31: Amy Paddock joins Shannon all the way from Newfoundland, Canada to talk all things handling, energy, and learning!

Summary On today's episode of The Daily Groomer, we're joined by Michael Hill, founder of Well Groomed Pets, who shares invaluable insights on managing costs, the benefits of hourly wages, and the responsibility of groomers in pet wellness. We delve into leveraging technology for business efficiency, and Michael introduces his 50-point canine wellness check system that'

After Hours Episode #30: Coming at you LIVE from Virginia with Josh Davis to recap the week in mobile grooming!

Summary In this eye-opening episode of The Daily Groomer, I chat with the legendary John Hewitt about the transformative power of exceptional customer service in the pet industry. We delve into John's innovative strategies for ensuring customer satisfaction, his journey with Zoom and Groom, and his insights on pricing models that foster loyalty and success. Plus, John offers a

After Hours Episode #29: Shannon gives a recap of the weekly grooming gossip!

Summary: Welcome to The Daily Groomer! I'm your host, Alex Martin, and today we're diving into the meticulous world of cat grooming with the founders of Happy Cat, Chris Raimo and Hillary Lanning. We unravel the delicate art and necessity of feline grooming, debunk myths, and explore how Happy Cat Hotel caters to our whiskered friends' well-being. Timestamps: 00:00 Dema

After Hours Episode #28: Shannon and Vanessa talk all things life, love, creating grooming, and the pursuit of happiness!

Summary Welcome to The Daily Groomer! I'm your host, Alex Martin, and today I'm joined by Rian Thiele, co-founder of Pet Evolution. We dive into the dynamic world of pet grooming, discussing how self-serve dog washes shape the grooming industry and opening up about the holistic approach to pet care. Join us as we explore the importance of early health detection, the success

After Hours Episode #27: Alyssa and Shannon dive into the world of creative grooming!