Clinical Communication

Mar 30 2025 37 ep. 31 mins 4
Clinical Communication Podcast artwork

Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them. Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.

  Health & Fitness
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3 Times My Communication Skills Failed! - And What I Learnt From It

Mar 30 2025 15 mins  
Our biggest learning moments are not from our successes, but from our failures.Today I'm giving 3 examples of when my communication skills failed and I couldn't help the person in front of me. Plus, more importantly the important lesson I took from them, which had nothing to do with words, language or tone of voice.Whilst this podcast can tell you how to improve your clinic

How To Break Bad News To The Person In Front Of You

Mar 16 2025 15 mins  
Breaking Bad News to patients can be some of the most difficult conversations clinicians can have . It encompasses a lot more than just palliative care and cancer and is something many clinicians will have to do, regardless of their speciality.Yet there is little easily available guidance on how to go about it outside of basic medical training.There is a way we can have these conve

How To Help Your Patients Form Habits That Stick

Mar 02 2025 11 mins  
Everyday healthcare clinicians around the world set out to improve the health of their patients by suggesting habits that the patients can adopt to improve their wellbeing. And whilst it is important for the people we see to feel motivated to change, there a certain ways we can suggest these habits occur that will make them more likely to stick.This episode does not consider every

What Are The Components Of Effective Reassurance

Feb 23 2025 10 mins  
There is currently no general consensus on how to reassure the person in front of you.But from research so far, what do we know that can make reassurance more effective?In these situations knowing WHAT to say is particularly important, but as is knowing HOW & WHEN to say it.All of which is covered in this episode in just over 10 mins.Find this useful? Then please share it with

How To Support & Coach Patients With Persistent Pain with Mathilde Kehler

Feb 09 2025 53 mins  
Helping those with persistent pain can be a very challenging but also very rewarding venture. And rather than trying to fix or solve their problem, it requires a different approach of working with them to help them take ownership of the situation and feel in control.On this episode of Clinical Communication Ben is joined by fellow Physiotherapist & Pain Coach Mathilde Kehler, w

How To Get Young Athletes, Coaches & Organisations To Buy-In To Injury Prevention Programmes with Tom Jacobs

Jan 30 2025 79 mins  
Various evidence exists showing the benefits of injuryprevention programmes for reducing the risk of injury to young athletes, yet uptake in them has not been 100%. So how can we increase the number of young athletes doingregular injury prevention programmes? And how can we influence coaches and organisations to ensure it is implemented?In this Ben is joined by Tom Jacbos, who is a

Priming, Influencing & Persuading Patients with Andrew McCauley

Jan 19 2025 93 mins  
The concept of influence, persuasion or even manipulation (psychologically) in clinical practice can seem very uncomfortable to some. Yet it occurs in every interaction we have, whether we intentionally do it or not. And with the increasing evidence that contextual factors and therapeutic relationships play a large role in patient outcomes, being able to master these could be as i

What's The Situation With Stem Cell Injections? Which Rotator Cuff Muscle Weighs The Heaviest? What's The Future Of Podiatry? Bonus Content #1

Jan 12 2025 22 mins  
During the recording of “Clinical Communication” episodes, before guests are asked the deep hard questions, they’re given some easier warm up questions to start with to help them feel comfortable. These are also recorded though not released at the time, until now. Some of this content from earlier episodes has been released on social media, but others from recent episodes ha

How To Discuss Bunions, Toe Deformities & Surgical Corrections With The Person In Front Of You with Ian Reilly

Jan 05 2025 84 mins  
Many healthcare clinicians can probably identify a bunion or toe deformity, but asked anything more than this by patients and most would get stuck. So how do we explain what they are, why they’ve occurred and what the management options are in a way the patient can understand? How do foot surgeons have conversations around surgical options & expectations and explaining risks

How To Run Effective Group Programmes (Discussion with Conor Creedon)

Dec 29 2024 67 mins  
Group programmes can be a part of the management of many long-term conditions, combining various different activities which combined can have greater outcomes than individual components. Whilst suggestions may exist for what kind of content to cover in the specific group, the practicalities of how to run a group and ensure it is effective, have not been discussed in much depth, un