Connections with BCD Travel

Alissa Merlino, Sr. Director, Global Solutions Engineering, joins Miriam and Chad on this episode for a conversation around spend management - from a slightly different angle. Alissa constantly has conversations with travel managers, travel buyers, and spend management vendors and sometimes those conversations lead to debunking misconceptions. On this episode, Alissa shares some of

Connections Success Stories showcase how our clients use BCD technology to optimize their travel programs. These quick stories highlight what BCD has done for clients, and what we could potentially do for yours. On this episode, Chad connects with Tara Volpintesta, global program manager who works closely with this success story’s account. Tara shares how fully engaging every par

It seems like you can’t go a day in business travel without hearing the term NDC - why are we still talking about it? On this episode, Chad and Miriam connect with Thane Jackson, SVP, global distribution strategy. Thane shares his perspective on why the NDC conversation should have just stayed in the background, how NDC is shaping business travel, and advice for travel managers t

Most of us assume that air leakage (or off-program/ off-channel bookings) are a thing of the past, right? We have new technologies and innovations that have solved the issue. Well, in this episode, Chad and Miriam connect with Olivier Benoit, Senior VP with BCD's consulting arm Advito and what Olivier shares might surprise you. Listen in as the trio talks about why air leakage is b

Rossana Martin is back to connect with Chad and Miriam about the state of our industry and this is one episode you don't want to miss! Rossana takes us "around the world" to discuss industry insights, giving special attention to air and hotel rates in each global region, as well as what she's hearing about A.I. and advice for travelers. If you have a global travel program, or simpl

Happy Pride month! On this episode, Chad and Miriam connect with Patrick Pickens, V.P. of global sales and Christine Connolley, Sr. Manager, global crisis management, and the quad discuss the realities of being part of the LGBTQIA+ community in business travel. Christine details her views from a risk management perspective, and Patrick discusses his insights as a member of the LGBT

On this episode, we’re celebrating Earth Day as Chad and Miriam connect with Jerome Cochet, Co-founder and CEO at our BCD marketplace partner goodcarbon. Jerome explains how we can’t solve the climate crisis until we address the nature crisis, why travel programs should focus on high-quality, nature-based projects to help meet their sustainability goals, and how viewpoints arou

Travel managers are busy. They need answers to questions and data insights when they want them, and those answers need to be custom built and flexible. But travel data is not known for being fast, or flexible. In fact, digesting travel data often results in lengthy wait periods and hours of sorting and pivot tables. Sound familiar?On this episode, Chad and Miriam connect with Kate

What's the difference in neurodiversity and a neurodivergent person? On this episode, Chad and Miriam explore that topic and what programs need to know about their neurodivergent traveler population. Joining the conversation are Yvette Bryant, SVP of DE&I at BCD Travel as well as Robert Shen and Sandra Kaspar from United Airlines. Both Robert and Sandra serve on United's DE&

International Women's Day is March 8, 2024, and to celebrate, we're connecting with two female-focused leaders about what travel managers, travel programs, and allies should think about when it comes to women in business travel. Our regular host, Miriam Moscovici, is joined by Simone Gray, and the two connect with Carolyn Peterson, CEO of BCD marketplace partner Maiden Voyage, and