Data Driven Leadership

Jan 28 2025 65 ep. 32 mins 12
Data Driven Leadership Podcast artwork

The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership a show brought to you by Resultant.

  Technology  Business
RSS feed Share
Copy RSS


Subscribe on Podcast Addict


Southwest Airlines Builds a Customer-First Culture with Data and Technology

Jan 28 2025 28 mins  
Southwest Airlines is renowned for its exceptional customer service, but what’s the secret behind this success? The answer is data. In this episode, host Jess Carter sits down with Southwest Airlines Managing Director of Technology and Business Data Delivery France Grenot. They discuss how real-time analytics and data-driven solutions are at the heart of Southwest’s operation

Improving Student Outcomes Beyond the Classroom with ConnectIndy

Jan 14 2025 28 mins  
A student’s success depends on more than just academic learning; it’s also shaped by their health, access to enrichment opportunities, and the support of their family. In this episode, host Jess Carter is joined by Shaina Cavazos, director of the Office of Education Innovation at the Indianapolis Mayor's Office. They discuss ConnectIndy, a program adapted from Boston College’

REPLAY: How Data Is Enhancing the Fan Experience with Machelle Noel of the Texas Rangers Baseball Organization

Dec 31 2024 31 mins  
In this replay episode, Jess Carter and Resultant’s Data Modeler, Brittany Goodwin, discuss the importance of laying the right foundation for scalable data success. To start, one must ask the right questions and focus on strategy over tools in order to lay the groundwork for scalable, long-term success. Their conversation sets the stage for insights from Resultant’s Client Suc

Why Treating Data as a Product Means Alignment and Growth for Stanley Black & Decker

Dec 17 2024 39 mins  
Data should be treated as a product, not an afterthought, to unlock its true potential in driving business success. This is the approach at Stanley Black & Decker. Director of Data Product Development Jason Winterbottom takes us behind the scenes of the company’s data transformation. Jason shares how his team tackled the complexities of creating a unified, reliable data platform

How Colorado Is Transforming Whole-Person Health Through Social Health Information Exchange

Dec 03 2024 35 mins  
The healthcare system isn’t perfect, but through the use of tech and data, we can ease the patient experience and ensure critical information is available when needed most. In this episode, Colorado Lieutenant Governor Dianne Primavera and Director of the Office of eHealth Innovation Stephanie Pugliese discuss the implementation of Colorado’s Social Health Information Exchange

Jack Walker Explains How to Improve Customer Experience Without Guesses and Assumptions

Nov 19 2024 27 mins  
Do you really know how your customers feel, or are you just guessing? In this episode, Jack Walker, president of Walker Information, reveals why listening to customer feedback is the key to great customer experience. Jack shares the story of his family-run company, which has used data for over 85 years to drive business success by speaking directly to customers. He explains why te

Love at First Insight: How Data Teams Shape Customer Experience for Smart Growth, with Bumble’s Lina Mikolajczyk

Nov 05 2024 34 mins  
"Ultimately, the goal of a data team should be to have a direct stake in the company’s P&L." According to Lina Mikolajczyk, director of reporting and analytics at Bumble, data should play a role in driving real business impact. In this episode, Lina shares her journey of transforming Bumble’s data team from a reactive service into a proactive force, empowering teams across the

How Orange County Courts’ Data Modernization Became a Benchmark of Judicial Innovation

Oct 22 2024 31 mins  
Access to the right data can reshape the public sector, driving efficiency and paving the way for more effective justice. In this episode, Darren Dang, Chief Financial and Administrative Officer at Orange County Superior Court, discusses how one of the largest court systems in the U.S. modernized its operations. Through the Snowflake platform, Orange County centralized its data, le

The Power of Resilience: Leadership Lessons from Life's Toughest Battles

Oct 08 2024 31 mins  
Some of the most valuable leadership lessons come from challenging life experiences. In this episode, host Jess Carter and producer Chelsea Gill get personal as they talk about battling cancer, from receiving their diagnosis to deciding on a treatment plan—and the way data played a part in their decisions. Now both in remission, Jess and Chelsea reflect on how their journeys have

How Courage and Creativity in Data Use Moves the Needle Against Workforce Challenges with Emily Fabiano

Sep 24 2024 31 mins  
To address workforce issues plaguing the country, the public and private sectors must come together to find a solution. In the fourth episode of the workforce miniseries, Workmorphis founder and CEO Emily Fabiano joins guest host Michael Schmierer to discuss how cross-agency collaboration can drive change. With shared goals and a solid implementation plan, state agencies and nonpr