DIALED IN

Oct 31 2024 4 ep. 8 mins

DIALED IN Podcast artwork

Welcome to DIALED IN, the podcast from the Iowa Department of Inspections, Appeals, and Licensing. DIAL's podcast will answer some of the basic (and not-so-basic) questions surrounding the work the department undertakes, from nursing home surveys, fraud investigations, and administrative hearings to licensing for food establishments, physicians, electricians, and more. Join us and get DIALED IN today!

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S1 E4: Complaints About Nursing Homes and Other Facilities and Searching DIAL's Health Facilities Database

Oct 31 2024 10 mins

Just how does the process work when someone files a complaint about a nursing home, assisted living facility, hospital, or other health facility that DIAL regulates? Are complaints confidential? Long-Term Care Bureau Chief Vicki Worth is back with Communications Director Stefanie Bond to explain the process, and how anyone can search for and find survey (inspection) results on the

S1 E3: Post Pandemic: CMS' Changing Performance Measures for State Survey Agencies after 2020

Oct 24 2024 17 mins

When COVID-19 was quickly spreading across the globe in March 2020, the Centers for Medicare and Medicaid Services (CMS) ordered state survey agencies like DIAL to "stand down" and suspend recertification surveys for nursing homes. Once the dust settled and agencies were again allowed to perform these "recerts," a backlog had developed. Now the states had a problem they needed to o

S1 E1:Welcome to DIALED IN!

Welcome to DIALED IN, the podcast from the Iowa Department of Inspections, Appeals, and Licensing. DIAL's podcast will answer some of the basic (and not-so-basic) questions surrounding the work the department undertakes, from nursing home surveys, fraud investigations, and administrative hearings to licensing for food establishments, physicians, electricians, and more. Join us and

S1 E2: Nursing Home Fines: How do they work and why does the State suspend fines?

Oct 24 2024 6 mins

There are many misconceptions on how both state and federal fines work for long-term care facilities (nursing homes) in Iowa. Join DIAL Communications Director Stefanie Bond and Long-Term Care Bureau Chief Vicki Worth to find out when the State can impose a fine, why State fines get suspended, and how much DIAL can legally fine a facility for a deficient practice. For additional in