Empire State of Mind

Jan 27 2025 50 ep. 43 mins 2
Empire State of Mind Podcast artwork

The NEW Conversation of Growth and Success in the North American Inspection Industry. Building companies with faster growth, higher profits, and more time freedom. We want you to propel growth through proven systems and models focusing on profitability and true quality of life!

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Mastering Sales Skills for Home Inspectors with Jamie Ward

Jan 27 2025 42 mins  
Send us a text In this episode, Matt Williams interviews Jamie Ward from Simple Solutions Call Center, discussing the intricacies of sales, customer service, and the evolution of the call center industry. Jamie shares her journey from a sales position in the home inspection industry to founding her own call center, highlighting the importance of identifying market gaps and providin

Scaling Your Home Inspection Business With Carl Mayer And Kyle Jensen

Jan 20 2025 75 mins  
Send us a text In this episode of the Empire State of Mind podcast, host Matt Williams engages with Kyle Jensen and Carl Mayer, two home inspectors navigating the challenges of scaling their businesses. They discuss the importance of accountability, the decision to hire, and the significance of soft skills in the hiring process. The conversation also touches on the dynamics of invo

The Power of Competition in Business with Christopher Enright and Erin K Guyton.

Jan 13 2025 50 mins  
Send us a text In this episode of the Empire State of Mind podcast, host Matt Williams engages in a lively conversation with guests Christopher Enright and Erin K. Guyton. They dive into the dynamics of competition in business, sharing personal experiences with competitiveness and the importance of it as a driving force for growth. Additionally, they reflect on family retreats, lea

Secrets to Success in Home and Commercial Property Inspections | FBI Group with Tom Frey and Dustie Amatangelo

Jan 06 2025 48 mins  
Send us a text In this episode of Empire State of Mind, host Matt Williams sits down with the Florida Building Inspection (FBI) Group to discuss their journey in the home inspection industry. With special guests Tom Frey and Dusty Amatangelo, they dive into the origins of FBI Group, the challenges and rewards of scaling their business, and how they've expanded beyond inspections to

The Dynamics of Couples in Business With The Paternosters

Dec 30 2024 70 mins  
Send us a text In this episode, host Matt Williams sits down with the dynamic husband-and-wife team, the Paternosters, to dive into the complexities of running a business together as a married couple. They share their experiences on the importance of clear communication, defining individual roles, and overcoming the challenges they've faced in both their personal and professional l

Building User-Friendly Home Inspection Software With Dalen and Matt Maxwell

Dec 23 2024 46 mins  
Send us a text In this episode of Empire State of Mind, hosts Matt Williams engage with Dalen and Matt Maxwell, founders of Report On Anything, a software company tailored for the home inspection industry. They discuss the challenges and triumphs of developing software while managing inspection businesses, the importance of creating user-friendly tools, and the future of technology

The Art of Report Writing in Home Inspection with Dylan Chalk

Dec 16 2024 45 mins  
Send us a text In this conversation, Matt Williams and Dylan Chalk explore the world of home inspection, the intricacies of report writing, and the development of software to enhance the inspection process. Dylan shares his journey from aspiring writer to successful home inspector and author, discussing the importance of clear communication in reports and the challenges of writing

Building a Business Through Collaboration with Will Misegades

Dec 09 2024 47 mins  
Send us a text In this episode of Empire State of Mind, host Matt Williams sits down with Will Misegades, a seasoned home inspector, to discuss the exciting and challenging journey of merging his company, Redfish Inspections, with Magnolia Home Inspections. This insightful conversation explores the complexities of business mergers, the importance of relationships, and the role of m

The Art of Follow-Up in Sales with Jake Edenfield

Dec 06 2024 46 mins  
Send us a text In this episode of Empire State of Mind, host Matt Williams interviews Jake Edenfield, a seasoned home inspector from Wichita, Kansas. Jake shares his journey into the home inspection industry and offers valuable insights into growing a successful business, balancing work and life, and expanding into a multi-inspector firm. Key Highlights: 1. Journey into Home Inspec

Revolutionizing Home Inspections: Sterling and Lance on AI's Transformative Role in the Industry

Dec 06 2024 37 mins  
Send us a text Could AI be the game-changer that the home inspection industry has been waiting for? Join us as we unpack the innovative ways AI is transforming this essential service, with special insights from Sterling and Lance of Inspector Call Center (ICC). Listen to their fascinating stories about overcoming regional pronunciation hurdles and the importance of bespoke training