Getting There

Jun 12 2023 7 ep. 39 mins 22
Getting There Podcast artwork

A show about publicly-facing incidents, resilience, and human factors in computer systems.

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Ep. #7, The March 2023 Datadog Outage with Laura de Vesine

Jun 12 2023 60 mins  
In episode 7 of Getting There, Nora and Niall speak with Laura de Vesine of Datadog. Laura shares a unique perspective on the March 2023 Datadog outage, how the incident was handled internally, the resulting damage of the outage, and the many lessons learned.

Ep. #6, The Impacts of the 2022 Twitter Acquisition

Mar 14 2023 39 mins  
In episode 6 of Getting There, Nora and Niall discuss Twitter’s 2022 acquisition by Elon Musk. This talk unpacks the acquisition in terms of the cultural and social implications, the resulting fallout from massive layoffs, and the deprioritization of reliability standards within the company.

Ep. #5, The State of SRE and Beyond

Nov 16 2022 30 mins  
In episode 5 of Getting There, Nora and Niall meet for a conversation at SREcon. This talk explores the history of the conference, the state of SRE, the role of company historians, insights on complexity management, and the value of SREs and systems thinkers.

Ep. #4, The April 2022 Atlassian Outage

Aug 24 2022 34 mins  
In episode 4 of Getting There, Nora Jones and Niall Murphy discuss the Atlassian outage of April 2022. This talk explores Atlassian’s 20-year history, key takeaways from this 14-day outage, surprising findings from the incident report, and critical discussion of Atlassian’s response.

Ep. #3, The October 2021 Roblox Outage

Jun 28 2022 40 mins  
In episode 3 of Getting There, Nora Jones and Niall Murphy unpack the Roblox outage of October 2021. Together they review the incident report, discuss the contributing factors and the users affected, and examine the attributes of Roblox’s business model that led to this 73-hour outage.

Ep. #2, The December 2021 AWS Outages

Mar 04 2022 29 mins  
In episode 2 of Getting There, Nora and Niall discuss the socio-technical aspects of the AWS outages that occurred in December 2021. Together they unpack what happened, the inherent implications, and how organizations can learn from outages at such scale.

Ep. #1, The October 4th ‘21 Facebook Outage

Nov 22 2021 42 mins  
In this inaugural episode of Getting There, co-hosts Nora Jones and Niall Murphy unpack the October 4th ‘21 Facebook Outage and the unforeseen challenges and responsibilities that emerge when responding to an incident of such magnitude.