INNsider Tips

Jul 24 2023

INNsider Tips Podcast artwork

Welcome to INNsider Tips.
These will be short, bite-size weekly podcasts that are designed to help you, independent hotel, resort, inn bed & breakfast etc. owners and managers grow your property’s success. Many of the tips I will be sharing come from decades of experience and the achievement of established larger brands. To take advantage, make sure to subscribe.
You will be able to find them by signing up at keystonehpd.com, YouTube and the INNsider Tips Podcast.

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How to Overcome Objections When Upselling | INNsider Tips-065

Jul 24 2023 5 mins

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Overcome Objections When Upselling.Before I let you go, I wanted to tell you we’ll be taking a short hiatus and this will be our last episode until mid-September. No. we are not taking a tour of Europe or running away to a secluded tropical island. We’ve been listening and are going to be revamping Key

The Mechanics of Upselling | INNsider Tips-064

Jul 17 2023 3 mins

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about The Mechanics of Upselling.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/the-mechanics-of-upselling-innsider-tips-064Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve Your Hospit

How to Upsell at Your Property | INNsider Tips-063

Jul 10 2023 3 mins

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Upsell at Your Property.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-upsell-at-your-property-innsider-tips-063Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve You

How to Respond to Negative Reviews | INNsider Tips-062

Jul 03 2023 3 mins

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Respond to Negative Reviews.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-respond-to-negative-reviews-innsider-tips-062Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Imp

How to Handle Negative Reviews | INNsider Tips-061

Jun 26 2023 3 mins

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Handle Negative Reviews.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-handle-negative-reviews-innsider-tips-061Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Improve You

The Most Common Hospitality Property Complaints | INNsider Tips-060

Jun 19 2023 4 mins

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about The Most Common Hospitality Property Complaints.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/the-most-common-hospitality-property-complaints-innsider-tips-060Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your

Tips For When Guests are Complaining | INNsider Tips-059

Jun 12 2023 4 mins

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Tips For When Guests are Complaining.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/tips-for-when-guests-are-complaining-innsider-tips-059Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to

Training Employees To Ask For Complaints | INNsider Tips-058

Jun 05 2023 4 mins

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about Training Employees To Ask For Complaints. Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/training-employees-to-ask-for-complaints-innsider-tips-058Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the

How to Get Guests to Tell You Their Complaints | INNsider Tips-057

May 29 2023 3 mins

Welcome to INNsider Tips.In today’s INNsider Tip, I will talk about How to Get Guests to Tell You Their Complaints.Continue watching, reading or listening, and I'll, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-get-guests-to-tell-you-their-complaints-innsider-tips-057Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your c

How to Handle Customer Complaints | INNsider Tips-056

May 22 2023 3 mins

Welcome to INNsider Tips.In today’s INNsiderTip, I will talk about How to Get Guests to Tell You Their Complaints.Continue watching, reading or listening, and I'll share some other ideas we have seen …https://keystonehpd.com/how-to-handle-customer-complaints-innsider-tips-056Sign up for INNsider Tipshttps://keystonehpd.com/innsider-tipsDid you get your copy of the “How to Imp