Leading into Tomorrow

Nov 13 2024 32 ep. 16 mins 4
Leading into Tomorrow Podcast artwork

Data and technology have the potential to transform the way governments operate and provide services to citizens. But bringing about change on this scale is never easy. On the podcast, senior government and public sector leaders share inspiring stories of how they are paving the way to a better future. The series showcases actionable examples across education, artificial intelligence (AI), grants management, human services, workforce transformation, sustainable cities and more. Dive in to discover the pathway to a better world for citizens. Subscribe to the series by searching ’Leading into Tomorrow’ in your favourite podcast app.

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AI in Government: how to build a vibrant AI ecosystem that creates value for everyone

Nov 13 2024 19 mins  
How can governments help businesses realize the benefits of artificial intelligence (AI) while gaining the maximum value from these game-changing technologies themselves? By creating a thriving AI ecosystem that works for government, business and citizens. In this episode, Kiren Kumar, Deputy CEO of Singapore’s Infocomm Media Development Authority (IMDA), shares three steps to bu

AI in Government: how AI could transform learning, teaching and research in universities

Oct 30 2024 15 mins  
How can universities balance their innovation culture with applying artificial intelligence (AI) in safe, compliant, ethical and effective ways? Our host Tim Smith speaks to Christine Burns, CIO at the University of New South Wales (UNSW) in Sydney, and Alison Cairns, EY Oceania Education Leader. 15 mins

AI in Government: How AI can help to solve the problems humans have created

Oct 16 2024 17 mins  
What can the periodic table, a kitchen pantry and AI tell you about innovation? You can find out by listening to this inspiring discussion about the almost limitless potential of AI and innovation. Join Mitra Taheri, a Professor in the Department of Materials Science and Engineering at Johns Hopkins University in Baltimore and Chief Scientist at the Pacific Northwest National Lab

AI in Government - ethical AI and why we aren’t ready to hand the keys over to the machines.

Oct 03 2024 20 mins  
From errors in facial recognition to large-scale disinformation campaigns, the impacts of artificial intelligence (AI) “going bad” can be huge. But so can the positive effects of these transformative technologies. Ethical governance, with human oversight, can help governments realize the benefits and mitigate the risks. And by understanding the failures, we can know where to in

AI in Government - more efficient operations and a more personalized service.

Oct 03 2024 17 mins  
Public sector organizations have been using artificial intelligence (AI) for longer than many people realize, to do things such as predict the weather and spot speeding drivers. Today, these technologies are helping organizations to operate more efficiently and personalize their customer service — and we’re still just scratching the surface of what they offer. Discussing AI’

AI in Government - Simplifying access to social grants for the City of Paris citizens.

Oct 03 2024 15 mins  
The city of Paris has created a generative AI (GenAI) chatbot to make it easier for citizens to access social grants, while complementing — not replacing — the work of social workers. Discussing this innovative solution with host Tim Smith are Victoria Louvet, Senior Product Owner and Project Manager at EY Fabernovel, and Jessica Chamba, EY Global Human Services Leader. 14 mins

Innovation Unfolded - How to equitably connect citizens with digital public services

Jun 10 2024 16 mins  
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation can unlock value across the public sector. In this episode, we look at how governments can connect citizens without leaving the disconnected behind. The answer: equality-centered design, AI technologies and a test-and-learn approach. Joining host Tim Smith for the discussion are Karl Hoods CBE, a Gr

Innovation Unfolded - How human-centered innovation can help transform workforces in the public sector

Jun 10 2024 13 mins  
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector. In this episode, EY’s Shalinder Bakshi and Pooja Warier Hamilton from Apolitical discuss the workforce challenges facing public sector organizations with host Tim Smith. They also share why ide

Innovation Unfolded - How data is helping local governments turn response into prevention

Jun 10 2024 13 mins  
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector. In this episode, we look at how data-driven tech can help local governments prevent issues like homelessness, not pay for them. Joining host Tim Smith for the discussion are John Littlemore of Ma

Innovation Unfolded - How to make government infrastructure projects smarter, quicker and cheaper

Jun 10 2024 13 mins  
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector. In this episode, we consider the role of innovation in helping governments tackle the high demand for, and cost of, infrastructure projects. Joining host Tim Smith for the discussion are EY’s J