Performance Matters | A 5 Moments of Need® Podcast Series

Oct 22 2024 99 ep. 26 mins 37
Performance Matters | A 5 Moments of Need® Podcast Series artwork

This podcast series dives deeper into the 5 Moments of Learning Need®. The 5 Moments of Need present a practical framework to drive higher job performance. The Five Moments of Learning Need focus on the different times where workers need learning. They are: New—when you are learning something for the first time, More—when you are expanding your knowledge, Apply—when you are learning while in the flow of work, Solve—when you need to solve a problem, and Change—When you are adapting to change. This series, hosted by Bob Mosher and Conrad Gottfredson, will help you to better understand the theory and best practices behind this powerful methodology and framework. Visit www.5momentsofneed.com for more resources and join the conversation on LinkedIn at https://www.linkedin.com/company/5-moments-of-need/.

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The Power of Methodology: Measuring ROI and Impact in the Flow of Work

Oct 22 2024 30 mins  
In this insightful episode, we explore the importance of embedding evaluation and measurement directly into the design process, eliminating the costly pitfalls of treating it as an afterthought. Our guest, Patti P. Phillips of the ROI Institute, takes us through their 12-step, four-phase ROI methodology, explaining how strategic planning, data collection, and guiding principles cre

Maximizing ROI: How Digital Coaches Drive Cost Savings and Efficiency

Oct 09 2024 33 mins  
In this episode, Bob Mosher and Sara Chizzo explore real-world examples of organizations that achieved remarkable cost savings by implementing Digital Coaches and performance support solutions. Learn how these tools streamline tasks, minimize inefficiencies, and deliver tangible business benefits. They also dive into the critical process of aligning metrics with operational outcom

From Concept to Reality: Tom Liddell on Workflow Learning & Continuous Improvement

Sep 24 2024 30 mins  
In this episode of the 5 Moments of Need Performance Matters series, Bob Mosher sits down with Tom Liddell, Learning & Performance Design Manager at MidFirst Bank, to explore the challenges and successes of scaling proof of concepts within organizations. Drawing from his 15 years of experience in learning performance, Tom shares invaluable insights from his work, specifically a

From Design to Delivery: Mastering the 5 Moments of Need

Sep 03 2024 31 mins  
In this episode we dive deep into the critical phases of delivering and optimizing learning solutions with guest, Sue Reber of APPLY Synergies. Sue shares her journey from the early days of problem-based learning to her current role at APPLY Synergies, focusing on the shift from training to performance support. In addition, she and host Bob Mosher explore what "skills" truly mean i

Adapting Learning for Impact: A Shift in Mindset and Methodology

Aug 19 2024 35 mins  
In this episode, Bob chats with Scott Schmoldt, Associate Director of Learning Operations at UMR, about how the pandemic fast-tracked a shift from old-school training to a performance-driven approach. In their discussion Scott dives into UMR's journey with the 5 Moments of Need methodology, the power of knowing L&D's roots, and how to rally teams around a shared vision using th

Driving Business Outcomes with the 5 Moments of Need

Aug 05 2024 30 mins  
In this episode, Suzan Haizlip, VP, Learning & Performance Operations Manager at MidFirst Bank discusses how her team successfully aligned their learning initiatives with business goals, resulting in significant improvements in audit scores and a reduction in new hire proficiency time. She emphasizes the importance of listening to business unit leaders, building relationships,

Performance Mindset: Transforming Traditional Training

Jul 23 2024 34 mins  
This mini-series episode features Donna Audritsh, Senior 5 Moments of Need Consultant. Bob and Donna discuss how we, as an L&D industry, have strayed from our core objectives in instructional design and the necessity of refocusing on real-world performance and tasks. The conversation highlights the need for L&D professionals to integrate more closely with business goals, pa

Mastering the Technology Stack: Series Kick-Off!

Jul 09 2024 23 mins  
In this episode, Con and Bob kick-off a miniseries dedicated to exploring the essential technology stack that underpins learning and performance. Over the course of the next 10 episodes, we will feature special guests to revisit key moments from the 2024 5 Moments of Need Summit, examine the evolution of learning technology in the L&D industry, and spotlight how these learning

AI Matters Reflections: Insights and Implications for Learning and Performance

Jun 20 2024 31 mins  
Today's episode marks the conclusion of our AI Matters series, reflecting on the insightful conversations we've had over the past few months with our featured guests. Join hosts Bob Mosher and Chris King as they unpack these invaluable insights and discuss their implications for the future of learning, performance, and AI. Whether you're a long-time listener or new to the podcast,

AI Innovators in HR: Insights and Strategies

Jun 07 2024 37 mins  
In this episode, we had the chance to sit down with both Kevin Oakes and Judy Albers from i4cp to delve into the research they've conducted around the transformative impact of AI on HR. Listen as hosts Bob Mosher and Conrad Gottfredson explore the current state of AI adoption in HR, highlighting both the opportunities and challenges faced by organizations, as well as the the integr