Pharmacy Crossroads

Pharmacy CrossRoads is celebrating an incredible year of more than 60+ interviews with people in independent community pharmacy making a difference through technology, practice innovation, and networking to build stronger community pharmacies. Pharmacy CrossRoads is one of the most popular podcasts on the Pharmacy Podcast Network with an impressive 40,000+ downloads this podcast is

Heather Haro serves as the Chief Revenue Officer for Diversify Rx, the pharmacy support company that produces the Pharmacy Profit Summit. Heather is a true professional when it comes to pharmacy operations and marketing. In this episode she explains how the summit is a bit different than most pharmacy shows and lays out some of the ways attendees are helped to go home after the sho

One major thing that makes K&B different from other GPO is that the people who run it are also pharmacy owners. They created the group to help them get better prices and once they did others wanted to join. Ken Thai, former president of the California Pharmacist Association and owner of dozens of pharmacies and Robert Ojeda, owner of several pharmacies run the group and emphsis

15 years ago Kevin Borg took the big risk and opened his pharmacy. 4 years ago he met Shelbi Witt who was looking for advice. Today both of them have found professional satisfaction and business success. How, they talk about the processes they used and are joined by Erin Michael of PCCA who has played a central role in both of their journeys. For more information about the PCCA vis

Fighting PBM abuses is hard, but necessary if independent community pharmacy is to succeed. In this podcast two articulate and experienced leaders share insights on how pharmacy owners, and industry leaders, can be more successful in their advocacy efforts. Going to association sponsored Hill Days is one great way to start but, according to these two experts, it takes more than tha

According to Dave Falk, President of Sav Mor Pharmacies in central Illinois he has found a way to spend less on advertising and get more. His secret, he works with a well known marketing agency that specializes in independent community pharmacy. In this episode he is joined by Nicolle McClure, President of GRx Marketing. Together they dig deep into the programs and processes they u

Saleem Shah, is a veteran pharmacist and pharmacy owner that has put together a team of experts and launched the Collaborative Patient Care Group. Drawing upon the expertise and connections in DME, using Technology and hiring and training scores of customer service personnel they are helping pharmacist provide current patients with much needed, and profitable products that improve

Gus Bassani is a pharmacist on a mission. As the Chief Scientif Officer for PCCA he gets involved in government and regulatory affairs, helps insure products are pure and with helping to ward-off intrusive efforts by the FDA and big pharma. With more than 20 years at PCCA he is well-known, highly respected and totally committed to help pharmacists practice the art and science of co

Adam Robinson, of Saverite drugs in Kentucky was not happy and his staff wasn't either. So he changed his management style and his pharmacies workflow. It made a big difference and in this episode he tells us how he did it. Now he is having other pharmacy owners visit his pharmacy and learning how to emulate his process and speaking at pharmacy conferences. If you are looking for w

Located in rural Tennessee Marcrom's Pharmacy has been finding ways to do more and be better for decades. Joe McKamey is the right-hand-man to Ray Marcrom, the owner of this remarkable pharmacy. In this episode, Joe is joined by Joel Flaker, CEO and founder of Suncrest Solutions, which provides several technology solutions that make prescription pick-up faster and easier for patien