#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a Time

Mar 18 2025 213 ep. 28 mins 28
#QualityMatters Podcast | Simplifying Quality Management, Risk & Compliance – One Episode at a Time artwork

Quality Matters Podcast is your go-to source for expert discussions on Quality Management, Quality Assurance, Compliance, and Risk-Based Thinking. Whether you're working toward ISO 9001 certification, managing regulatory compliance, or looking to improve operational excellence, we break it all down with real-world insights from industry experts.

Each episode dives into the key challenges businesses face in process optimization, performance metrics, supplier quality management, and continuous improvement. From manufacturing and oil & gas to field services, we cover the strategies, best practices, and case studies that help companies stay ahead of quality and compliance requirements.

Join us as we explore corrective actions, nonconformance handling, audits, and risk mitigation strategies—because in business, quality isn’t just a standard, it’s a competitive advantage.

🎙 Subscribe now and stay ahead with the latest trends in #QualityMatters!

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Lessons from the Autopen Controversy: What Businesses Need to Know | Ep 211

Mar 18 2025 31 mins  
The Autopen controversy isn’t just a political debate—it raises real concerns about document control, compliance, and security that affect businesses just as much as governments. In this episode, Kyle Chambers and Caleb Adcock examined the risks of automated signatures, using the presidential pardon debate as a case study to highlight issues in business document approval proce

210 | Lessons Learned: Why Simplifying Your QMS Matters

Mar 12 2025 40 mins  
Investing in quality always pays off, while cutting corners rarely does. In episode 210, we dove into how critical it is to make quality management accessible and practical for businesses of every size. Too often, compliance and quality tasks become overly complex, leading to mistakes, confusion, and, ultimately, higher costs. Caleb, the brains behind our TQA Cloud software,

Is the CIA sabotaging your business? Part 2 | Quality Matters Ep. 209

Mar 05 2025 44 mins  
Small inefficiencies in the workplace may seem trivial, but they silently eat away at productivity, increase costs, and create unnecessary frustration. In this episode of Quality Matters, we explore the hidden ways waste creeps into business processes—whether it's excessive steps in a workflow, using the wrong tools, frequent interruptions, or avoidable downtime. We break dow

Is the CIA sabotaging your business? | Quality Matters Ep. 208

Feb 28 2025 31 mins  
​Could your workplace be unknowingly following a WWII sabotage manual? In this episode of Quality Matters, we uncover the Simple Sabotage Field Manual, a declassified CIA document originally created by the Office of Strategic Services (OSS) in 1944. This manual was designed to help ordinary citizens in enemy-occupied territories disrupt productivity and efficiency—but its eeri

Mastering Training & Competence: Ensuring Quality & Compliance | Quality Matters Ep. 207

Feb 14 2025 41 mins  
In this follow-up episode of Quality Matters, we continue exploring competence and training, breaking down key differences between ISO 9001 training requirements and API Q1 competence standards. Kyle Chambers and Caleb Adcock discuss how organizations can effectively manage training programs, track competency records, and stay audit-ready. Learn workforce training best practices,

Ep 206 - Why Competence & Training Matter More Than You Think

Feb 05 2025 48 mins  
This episode of #QualityMatters, hosted by Kyle Chambers and Caleb Adcock from Texas Quality Assurance, dives into the importance of competence and training in quality and safety management. The discussion covers: * Why Competence & Training Matter More Than You Think * Mastering Compliance & Safety in Your Business * When it comes to quality and safety managemen

Ep 205 - Navigating Ethical Challenges in Quality Management: Balancing Compliance and Integrity

Jan 22 2025 35 mins  
Navigating Ethics & Responsibility in Quality Inspections The Toughest Decisions in Quality & Compliance Every day, inspectors, engineers, and managers make critical decisions that impact safety, compliance, and ethics. But what happens when the right decision isn’t clear? In this episode of #QualityMatters, Kyle Chambers and Caleb Adcock from Texas Quality As

Ep 204 – How can employees effectively pitch and implement change

Jan 14 2025 44 mins  
In this episode of Quality Matters, Kyle and Caleb tackle one of the most pressing questions in modern workplaces: How can employees effectively pitch and implement quality-related changes? Drawing from real-world scenarios, they delve into strategies for approaching senior management, navigating generational dynamics, and building a compelling case for improvement. One highlig

Ep 203 – Mastering NCRs and Inspection Mentality: Practical Advice for Quality Managers

Jan 08 2025 38 mins  
In this episode of the #QualityMatters podcast, hosts Kyle Chambers and Caleb Adcock dive deep into the intricacies of managing Nonconformance Reports (NCRs) and the pervasive 'inspection mentality' that challenges many in the quality control and assurance sectors. Drawing from a listener's question, they explore the dynamics between top management and quality departments, offerin

Ep 202 – Enhancing Operational Excellence

Dec 16 2024 41 mins  
In the 202nd installment of the #QualityMatters podcast, the conversation centers on the critical integration of quality management within procurement practices, guided by the rigorous API Q1 standards. This episode sheds light on how both critical and non-critical purchases should be managed to uphold the highest standards of quality throughout all business operations. The pod