Tell Me Why

In the Season 7 premiere of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to preview American’s summer operation and share some of the preparations we’ve made to ensure the airline runs smoothly for our customers during this critical time of year.Learn more about our preparation for the summer travel

In the season 6 finale of Tell Me Why, Vasu Raja, Chief Commercial Officer, talks about how we think about our business and our customers – from the best global network to the award-winning AAdvantage program to connecting directly with our customer.

S6:E10 — Tell Me Why: ‘The team is what’s going to make this work.’ — Anne Moroni by American Airlines

In the latest episode of Tell Me Why, Meghan Montana, Senior Vice President and Treasurer, talks about the recent run-up in fuel prices, the proactive decisions we’re making to protect American from the rise in costs and how team members around the system can help conserve fuel.

In the latest episode of Tell Me Why, Jill Blickstein, VP and Chief Sustainability Officer talks about sustainability and why it’s so important for our airline. We’re on a path to net-zero emissions by 2050, and there is a lot to be excited about, including a recent study American participated in with Google Research and Breakthrough Energy on avoiding contrails in flight.

In the latest episode of Tell Me Why, Brian Znotins, Senior Vice President of Network Planning, talks about the summer 2024 network announcement. Next year, we’ll offer service to three new European cities, add one brand new route and resume service to Venice, Italy (VCE), from ORD.

Listen in to the latest episode for a recap of the second-quarter 2023 earnings call. Get the highlights of what Robert and other leaders discussed — from financial to operational performance.

In the latest episode of Tell Me Why, Carolyne Truelove, Vice President of Reservations and Service Recovery, and Kim Cisek, Vice President of Customer Experience, join Ron DeFeo, Chief Communications Officer, to talk about how we’re working to deliver a better experience across all touch points of the customer journey through technology and investments in our products.

In the latest episode of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about how we’re working as a team and solving for the system to deliver a reliable operation this summer — and keeping our customers at the center of all we do. The summer started strong, and we’re well positioned to deliver in the

Jessica Tyler, VP, IOC, joins Ron DeFeo to talk about how the IOC team is focused on delivering for our customers and fulfilling the promise we made when they booked travel with us. Earlier this week, Chief Operating Officer David Seymour shared an update on our outstanding Memorial Day weekend operational performance, and the IOC is committed to continuing that momentum throughout