The Casino Business Podcast

Oct 30 2024 144 ep. 25 mins 15
The Casino Business Podcast artwork

Join URComped and TRIO360 CEO, Craig Shacklett, as he speaks with industry experts on the latest news, trends, and tips every casino executive should know.

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The Rise of Casino Influencers: Las Vegas Slots

Oct 30 2024 43 mins  
URComped's Customer Success Manager, Berkeley Adams, interviewed Jessica and Rob from 'Las Vegas Slots' and learned how their move across the country flourished into a family business. Check out Las Vegas Slots here: www.youtube.com/@UCLeI-qwkR9NtXKXsSdE8T0Q Learn more: https://trio360.vip/the-rise-of-casino-influencers-las-vegas-slots-video/ In this Influencer Interview Series: Sl

The Rise of Casino Influencers: a RICH and JAZZY life

Oct 25 2024 27 mins  
URComped's Customer Success Manager, Berkeley Adams, interviewed Rich and Jazzy from 'a RICH and JAZZY life' to learn how their story went from vlogging to capture memories to community cruising and receiving brand deals. Check out Rich and Jazzy here: www.youtube.com/ @aRICHandJAZZYLife Watch full video and learn more: https://trio360.vip/the-rise-of-casino-influencers-a-rich-a

Casino Innovator: Gary Hernbroth on casino marketing through storytelling

Sep 10 2024 44 mins  
Casino marketing through storytelling is a strategic process. Training for Winners CEO, Gary Hernbroth, explains to URComped CEO, Craig Shacklett,, how understanding your customers and effectively communicating with them is crucial. Hernbroth echoes his book, "Twist the Familiar," on how to create a business plan for individuals seeking success. Topics Discussed: - Seeing the sale

Casino Innovators: Chalkline on Predictive Freeplay games

Sep 09 2024 22 mins  
Chalkline addresses a common casino issue—lack of player data—by using sports-based Predictive Freeplay games. CEO of Chalkline Sports, Daniel Kustelski, explains how Chalkline collects provides valuable player data to casinos, drives new trips, and more in this interview with Craig Shacklett, URComped CEO. Watch full video and learn more: https://trio360.vip/casino-innovators

Transparency With Customers: Cocktails at the Tangiers- Nick Ippolito Interview

Sep 04 2024 18 mins  
How long do you have with a customer to grab their attention and make an impact? Nick Ippolito, Player Development Mentor AKA "The Host Whisperer," explains to URComped CEO, Craig Shacklett, how to make the most of your relationship with a customer. This topic alongside telemarketing in the casino industry, transparency, negotiating, and much more is discussed in today’s Cocktail

Casino Innovators: John Acres on Shaping the Future of Gaming

Aug 30 2024 50 mins  
Imagine inventing something that shapes the future of an ENTIRE industry. Craig Shacklett, URComped CEO, interviews AGA’s Gaming Hall of Famer, John Acres, Founder of Acres, to explore his remarkable journey in the casino industry. John began his groundbreaking career in the 70s and has since become a major innovator, holding over 250 patents. He founded multiple successful compa

The Rise of Casino Influencers: BD Slots Interview

Aug 27 2024 18 mins  
URComped CEO, Craig Shacklett, interviews "BD Slots and the Mrs. of BD Slots" to learn more about how the channel got started and to dive into the burgeoning field of influencer marketing within the casino industry. Check out BD Slots here: / @bdslots Watch full video and learn more: https://trio360.vip/the-rise-of-casino-influencers-bd-slots-interview-video/ In this Influenc

The Rise of Casino Influencers: NJ Slot Guy Interview

Aug 13 2024 30 mins  
URComped CEO, Craig Shacklett, interviews Jon Deli, NJ Slot Guy, to dive into the burgeoning field of influencer marketing within the casino industry. Check out NJ Slot Guy here: https://www.youtube.com/@NJslotguy Watch full video and learn more: https://trio360.vip/the-rise-of-casino-influencers-nj-slot-guy-interview-video/ In this Influencer Interview Series: Slots, Table Games,

How Are New Slot Machine Games Created? - IGT Interview

Jul 31 2024 17 mins  
Have you ever strolled through a casino and thought, "Who invented all these games?" or "How did they create this?" We have the answers! URComped CEO, Craig Shacklett, interviews Domenico Pastia, SVP of Global Product for IGT. Together, they explore the creation of slot machines, the origin of ideas, provide a demo of IGT's latest release, "Tiger and Dragon," and more. Topics dis

The End of Freeplay: Cocktails at the Tangiers- Nick Ippolito Interview

Jul 22 2024 14 mins  
Following a controversial comment about removing freeplay, Nick Ippolito, Player Development Mentor AKA “The Host Whisperer,” explains his reasoning to URComped CEO, Craig Shacklett. Not only is Freeplay on the burner, but Nick also questions other PD systems, comps, host actions and more! Topics Discussed: Eliminate comp buckets and points When should casinos use freeplay Wha