The Lens

Dorothy Hung, Ph.D., Director of the Center for Lean Engagement & Research (CLEAR) at the University of California – Berkley shares the results from research done on advancing health equity and leader practices. These findings will also be presented in a published paper.

Dr. John Toussaint, Catalysis’ Executive Chairman of the Board and Steve Shortell, Co-Founder of the Center for Lean Engagement and Research (CLEAR) at the University of California – Berkley, follow-up with us on the discussion they started on episode 85 about their article “The Better Care Plan: A Blueprint for Improving America’s Healthcare System” and the coalition wor

John Toussaint, MD joins us as we celebrate our 100th episode of The Lens and helps us reflect on where we have been and where we hope to go in the future.

Kathryn Correia, President and CEO, Emerita for Legacy Health, joins us to share about how she and her team at Legacy navigated multiple crises in Portland, Oregon during the tumultuous year of 2020.

Emily Jackson, Chief Nursing Officer and Vice President of Patient Care Services at New York Presbyterian Hudson Valley Hospital, tells the story of the journey to her current role.

John Boyko, a Director at the Kaizen Promotion Office (KPO) at Washington Hospital Health System in Fremont, California describes how their KPO Team practiced what they preached in reviewing, studying, and adjusting their internal Management System training program.

Sam Nordberg, who serves as the Chief of Integrated Behavioral Health at Reliant Medical Group in Massachusetts, tells us about the platform-based digital Ecosystem they are using to help treat mental health issues.

Carol Shields, the Director of Performance Excellence at Community Health Network in Indiana, explains how their Baldridge award journey has helped the improvement work at Community Health.

Bryan Cutliff, from SA Partners, details the concept and research of self-leadership and its role as an engagement system within organizations.

Julie King, who leads DEI efforts at Advocate Health Care in IL as well as DEI Learning and Education across the national Advocate Health enterprise, joins us to discuss equity in healthcare, as a continuation from the panel at the 2023 Lean Healthcare Transformation Summit.