The People Business

Aug 22 2024 42 mins 1
The People Business Podcast artwork

Ever wonder how certain connections and relationships are able to be created? Welcome to The People Business, powered by ServeCentric Coaching - a podcast about the power of humans making emotional connections in business, athletics, and life. I'm Frank Favaro, licensed Customer Experience coach, and the purpose of this show - and my passion in my work and life - is to help people connect. We are all wired differently, the world is constantly evolving, and connecting is getting harder for many; add in technology and a shifting society and our people skills are rapidly deteriorating.

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Ep. 33 - Inside 'Clash of Dynasties': Wrestling's Greatest Rivalry with Director Ben Hatta

Aug 22 2024 59 mins  
In this exclusive episode of The People Business Podcast, host Frank Favaro sits down with Ben Hatta, the acclaimed director behind the upcoming docu-series Clash of Dynasties. This series delves into the intense 10-year rivalry between Ohio high school wrestling powerhouses St. Edward and Walsh Jesuit. Ben Hatta, known for his work on the "Team Foxcatcher" and "Angl

Ep. 32 - Pioneering the Trades: Maria Ford's Impact at DEWALT

Jul 17 2024 42 mins  
Welcome back to The People Business Podcast! 🎙️ In this episode, Host, Frank Favaro sits down with Maria Ford, President of Commercial and Industrial at DeWalt. Maria shares her unique journey from aspiring fashion professional to leading one of the most renowned power tool companies. Discover how her background in collegiate sports shaped her approach to business with key les

Ep. 31 - Todd Barnhart - Unleashing Excellence: Building a Top Workplace Culture as CEO of Gardiner HVAC 🚀🔥 #Leadership #HVACSuccess

Jun 20 2024 45 mins  
Episode Highlights: In this episode of The People Business Podcast, host Frank Favaro sits down with Todd Barnhart, CEO and President of Gardiner. Todd shares his incredible journey from starting as a sales engineer to becoming the majority owner of one of the top HVAC energy solution providers in the industry. Learn about the core values that have kept Gardiner at the forefront fo

Ep. 30 - Bob Burg - Transforming Lives Through 'The Go-Giver' Philosophy

May 09 2024 48 mins  
In this episode of The People Business, we dive deep into the essence of successful entrepreneurship and leadership with very special guest, Bob Burg, the co-author of the renowned book "The Go-Giver." Bob shares his insights on the power of giving and how it has transformed lives and businesses around the world. Tune in to learn how shifting your focus from getting to gi

Ep. 29 – Frank Favaro – The Improvement Trifecta: Culture, Customers, Margins

Apr 23 2024 28 mins  
In this episode of The People Business, I joined a three-part CommTALK podcast series where we discussed contemporary business culture, strategies for improvement, and methods for measuring it. For more information about this podcast or ServeCentric Coaching contact us at: ⁠[email protected]

Ep. 28 - Andy Hirko - Invaluable Service

Mar 21 2024 36 mins  
Step into the shoes of Andy Hirko, VP of Relmec Mechanical and treasurer of MCA Cleveland. In this episode, Andy reflects on his humble beginnings of selling projects as a young teenager to now working with notable names in the industry. His down-to-earth approach and steadfast commitment make this a conversation you won't want to miss. For more information about this podcast

Ep. 27 - Robert Beck - Building Meaningful Relationships Coast to Coast

Feb 22 2024 31 mins  
In this episode, we're joined by Robert Beck, CEO of the 140-year-old JOHN W Danforth Company and the National President of MCAA. A true connector of people in the industry, Robert delves into the significance of continually forging and solidifying relationships. He sheds light on the power of influence and its role in serving the greater good for everyone involved. Amid the ea

Ep. 26 - Craig Berman - It's Only Air Conditioning

Feb 08 2024 38 mins  
Craig Berman, CEO of Geauga Mechanical and VP of Cleveland SMACNA, joins us to explore the evolution of his third-generation family business. We'll dive into the significance of fostering a fun work environment and how it's propelled their company to unprecedented heights. Tune in as we uncover the secrets behind their thriving culture. #CraigBerman #GeaugaMechanical #Cleve

Ep. 25 - Bill Bassett - Building Life's Champions: A Journey Beyond the Arena

Jan 25 2024 32 mins  
Bill Bassett – USA Wrestling coach, innovative educator at Bishop McCort High School, and the entrepreneurial mind behind The Compound – takes center stage in this week's episode of 'The People Business.' As the father of the celebrated Bassett Brothers, Bill shares his unique insights into shaping future champions in sports and life. Tune in for an inspiring delve

Ep. 24 - Aaron Watters - Our People, Our Partners is Our Purpose - Creating Amazing Growth and Work Environments

Jan 11 2024 64 mins  
In the latest episode of "The People Business with Frank Favaro," we are joined by the dynamic Aaron Watters, a former Division 1 collegiate wrestler turned Founder and CEO of OEM Interactive. OEM Interactive, a trailblazer in digital marketing for automotive parts and accessories, has been recognized on the Inc 5000 list as one of the fastest-growing companies in the Uni