The Social Housing Podcast

Nov 14 2024 29 ep. 30 mins 3
The Social Housing Podcast artwork

The Social Housing Podcast will be a series of interviews with thought leaders in the Social Housing industry, providing them an exclusive platform to speak about topics important to them, while shaping the conversation around landlords and tenants.

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AI and Social Housing: First Steps, Challenges and Opportunities | Episode #028

Nov 14 2024 52 mins  
In this episode of the Social Housing Podcast, we're delighted to welcome Hassan Bahrani, Director of IT, Cyber and Data Security at Thirteen Group, and Nick Atkin, CEO at Yorkshire Housing! Our host Gary Haynes explores the relationship between AI and its involvement within social housing and opportunities for the future.

Unlocking support and collaboration with Citizens Advice | Episode #027

Jul 11 2024 35 mins  
In this episode of the Social Housing Podcast, we're delighted to welcome James Woods, CEO of Citizens Advice Doncaster! Our host Carly Harling explores the different levels of support that Citizens Advice offer and whether housing associations are utilising it enough the way that they should be!

Digital transformation - are we doing enough? | Episode #026

Nov 13 2023 34 mins  
In this episode of the Social Housing Podcast, we're delighted to welcome Dave Loudon, leading sector consultant and owner of Digital Bark! Our host Peter Hudson dives into the challenges faced by the sector today and why we need to prioritise digital transformation...

Why understanding your tenants is so important | Episode #025

Jul 31 2023 33 mins  
In this episode of the Social Housing Podcast, we're delighted to welcome Hannah Harvey, Chief Operating Officer at Saffron Housing! Our host Peter Hudson dives into the challenges faced by housing associations with Saffron, and whether enough is being done to help support tenants.

Are we utilising new technology and data enough? | Episode #024

Jun 21 2023 27 mins  
In this episode of the Social Housing Podcast, we're delighted to welcome Jonathan Cocker, Chief Information Officer at Platform Housing! Our host Lewis Murray dives into the challenges faced by IT with Jon, as well as the importance of data and whether we're utilising it effectively.Make sure to subscribe and drop a comment with your thoughts!

How important is it to communicate with your residents? | Episode #023

May 18 2023 31 mins  
In this episode of the Social Housing Podcast, we're delighted to welcome Ian Wright, the CEO of the Disruptive Innovators Network! Our host Peter Hudson explores the importance of communicating effectively with your tenants with Ian, as well as some interesting anecdotes during his time at DIN! Make sure to subscribe and drop a comment with your thoughts!

Why a customer-centric approach is key in the social housing sector | Episode #022

Apr 17 2023 28 mins  
In this episode of the Social Housing Podcast, we're delighted to welcome Tom Robins, the CEO at Switchee! Our host John Doyle dives into the importance of customer centricity with Tom, as well as all the fantastic work Switchee are doing with the ongoing issue of damp and mould.Make sure to subscribe and drop a comment with your thoughts!

Is there a recruitment issue in the social housing sector? | Episode #021

Mar 15 2023 43 mins  
In this episode of the Social Housing Podcast, we're delighted to welcome Matt Baird, owner of the Social Housing Round Table! Matt is a leading recruitment specialist in the social housing sector and we hear his take on all things staffing, recruitment, skills and bringing in new ways of thinking.

Tackling the no access problem in the social housing sector | Episode #020

Nov 16 2022 18 mins  
In this episode of The Social Housing Podcast, Claire Heyes (ex-CEO of Corgi) discusses the issue of no access across the sector. --- Claire believes the six key factors contributing to no access are: --- 👉 Human --- 👉 Economic --- 👉 Logistical --- 👉 Technical --- 👉 Political --- 👉 Legal --- And during this conversation with our CEO, John Doyle, she talks ab

How FLS Are Solving The Scheduling Problem For Social Landlords | Episode #019

Jul 08 2022 25 mins  
In this episode, John Doyle (CEO of Voicescape) sits down with Jeremy Squire to discuss how they're helping social landlords solve the scheduling problem for their operatives. --- During the conversation they discussed: --- ✅ The challenges FLS are helping social landlords solve. --- ✅ Their proposition for social landlords. --- ✅ The compliance challenges across the secto