TLF Gems

Oct 08 2024 70 ep. 5
TLF Gems Podcast artwork

A monthly podcast from TLF Research on customer experience and insight.

TLF are specialists in customer experience research, partnering with the Institute of Customer Service on UKCSI.

After 20 years in customer insight Greg & Stephen have learned to be pragmatic, but they still enthusiastically believe that successful businesses thrive by creating happy customers.