VoIPFirstMedia

Meet Neil Darling, CEO with RingLeader. RingLeader offers the fastest, simplest way for businesses to streamline how they communicate with their people – from colleagues to customers, both inside and out. Because when work feels easier, work gets easier.

Meet Chris France, with CIO Now, who take a white glove approach to your technology needs. They will untangle your current mess, help identify your needs/goals and provide you with a cost effective solution to exceed your needs and ease your pocketbook.

With so many unified communications options now available, it can be difficult to determine whether you are getting the best value and service for your business. In this session, Time Technology discusses their approach and why they are quickly becoming Chicago's "go to" provider for these services.

FCC-Licensed Telecom Company for Small, Mid-Size & Enterprise Businesses

VoIP security risks can affect your phone, texts, fax, and other vital communications. Neglecting to protect your VoIP system can cause serious reciprocation like identity theft, data leaks, and deletion of important records. Prevention is key.

Learn 10 Ways to Optimize Your Small/Medium-Sized Call Center, including what reporting you should be looking at, how to optimize your call queues and call routing, and why it’s important to give you agents wrap-up time.

Let’s not get too relaxed. Most routine phone calls among employees may seem harmless and not tasty bait for a hacker. However, other calls may include sensitive and confidential information, which could expose your company to a cybercriminal.From DDoS attacks, Spam over Internet Telephony (SPIT) and Vishing, it is important that you understand the complexities and plan ahead.

Learn about the major components of a VoIP service contract and how to understand the differences.This information will give you confidence that your next VoIP service deal will not have any hidden surprises.

Tom Minifie, with OpenText, will cover the obstacles you will likely encounter on your way to a full Teams deployment and tips for how to overcome those obstacles.

Meet John Chamber with OpenText. OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world.