We Have Lived.

Jul 21 2024 12 ep. 50 mins

We Have Lived. Podcast artwork

Everyone loves dining out but few of us understand the complex lived experience of working in the hospitality and culinary industry.

Tune into "We Have Lived" for true stories from award-winning restaurateurs and various other industry leaders. Hosted by Hassel Aviles, founding director of Not 9 to 5, a nonprofit global leader in hospitality workplace mental health advocacy and education. "We have Lived" encourages us to challenge the status quo and move towards meaningful change.

"We Have Lived" is an exclusive 14-episode podcast series recorded in sister cities Chicago, USA and Toronto, Canada produced by Not 9 to 5 with direction from Terms of Service Network.

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We Do Not Dream of Labour

Jul 21 2024 57 mins

This episode is the final interview of “We Have Lived" with host Hassel Aviles and Nariba Shepherd, bartender and co-host of Terms of Service podcast. They discuss how hospitality professionals need mental health days, going from BOH to FOH, liveable wages, the importance of communication and much more!Nariba Shepherd is a recovering chef and currently bartends while also co-host

Dark Side of Food Media

Jul 08 2024 56 mins

In this episode of “We Have Lived", host Hassel Aviles sits down with food critic and writer Michael Nagrant. They discuss the problem and harm of the Michelin system, how the customer is not always right, the dishonesty and lack of accountability that exists between various chefs and writers and much more! Michael Nagrant, the last and former Chicago Sun-Times food critic and co

Leader vs. Manager

Jun 24 2024 61 mins

On this episode of “We Have Lived,” host Hassel Aviles sits down with pastry chef Felicia Mayden. They discuss the difference between being a leader vs manager, parenthood as a chef, being Black in professional kitchens, and much more! Pastry Chef Felicia Mayden discovered her love for the pastry arts early on as a child. She followed this passion to Chicago’s Kendall College

R-E-S-P-E-C-T.

Jun 10 2024 37 mins

In this episode host Hassel Aviles interviews hospitality professional and sommelier Jaby Dayle. They discuss how customers need to show service professionals more respect, hospitality as a relationship, being Black in the wine sector and much more! These days Jaby helps run Pour Choices Wine Club . This dynamic and passionate sommelier leads Pour Choices wine education and tasting

Everyone Has A Diversity Problem.

May 27 2024 54 mins

In this episode host Hassel Aviles interviews Ren Navarro, of Canadian consulting services called B. Diversity. Ren and Hassel discuss how everyone has a diversity problem, burnout, leadership accountability and much more!Ren Navarro has over 20 years of corporate customer service and management experience, alongside 12+ years of hands-on knowledge and experience in the beer world.

Food Media.

Mar 13 2024 56 mins

Welcome to a new episode of "We Have Lived," a podcast series by Not 9 to 5 about the lived experiences of working in restaurants and hospitality.This week host Hassel Aviles chats with Suresh Doss, a food & drink travel writer based out of Toronto, Canada. In this episode Suresh and Hassel discuss various pain points with food media, how diners lack empathy, and much more!Sure

Develop People Not Systems.

Feb 19 2024 44 mins

Welcome to episode 6 of "We Have Lived," a podcast series by Not 9 to 5 about the lived experiences of working in restaurants and hospitality.This week host Hassel Aviles chats with chef Eva Chin of Soy Luck Club, a neo-Chinese cuisine supper club based out of Toronto. In this emotional discussion Eva reflects on the industry pressure, people-centered leadership, overcoming trauma

From Surviving to Thriving.

Feb 05 2024 48 mins

We're back! Tune into episode 5 of "We Have Lived," a podcast series by Not 9 to 5 about the lived experiences of working in restaurants and hospitality. This week host Hassel Aviles chats with Jenny Shin, President & CEO of Milestones Public Relations and Talent Management. The discussion overs how to shift the industry culture, how change is misunderstood, surviving medical e

Sustainable Hospitality.

Dec 04 2023 54 mins

Everyone loves dining out but few of us understand the complex lived experience of working in restaurants. Tune into episode 4 of "We Have Lived," an exclusive industry podcast series sharing true stories from award-winning restaurateurs and various other industry leaders. This week host Hassel Aviles, sits down with Laura Louise Green, a psychotherapist and founder of Healthy Pour

Work en process.

Nov 20 2023 61 mins

Everyone loves dining out but few of us understand the complex lived experience of working in restaurants. Tune into episode 3 of "We Have Lived," an exclusive hospitality industry podcast series by Not 9 to 5 sharing stories to create meaningful change. This week host and industry veteran Hassel Aviles, sits down with chef Andrew Lim and Thomas Oh, partners of PERILLA Korean Ameri