Product-led growth at Tidio with Vytautas Juškevičius, CMO


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Oct 10 2022 68 mins   1

Tidio is a customer experience platform that enables e-Commerce businesses to provide excellent customer service and turn passive visitors into active buyers.


Together with Vytautas Juškevičius, Chief Marketing Officer at Tidio, we have discussed many interesting topics:


  • The story behind Tidio.

  • Competition space.

  • What is Tidio growth engine?

  • Marketing and Product team responsibilities.

  • User journey breakdown.

  • KPIs, A/B testing, data and many more.


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Tools used daily


  • Loom - record short videos to explain concepts, good for asynchronous communication.

  • Miro - visual ideas representation tools.

  • Gtmhub - for OKRs.


Advice to product people


  • To have very strong understanding about the product value and being proactive with Marketing teams.


Learn more about Tidio https://bit.ly/3EauY3g