Oct 14 2024 17 mins 1
Discover how a seemingly minor oversight in property management can lead to seismic repercussions. In this episode, I, Samantha Eason, confront the sobering reality of what happens when experience doesn't equate to competence.
We explore a shocking case study of a renowned agency that, despite their 30 years in the business, stumbled catastrophically by failing to collect a tenant's bond and botching the subsequent legal steps. This cautionary tale underscores the critical need for continuous training and prioritising people over profit to avoid disorganisation and tenant dissatisfaction.
My promise to you is straightforward: I will provide honest, sometimes tough insights to aid your success, even if it means playing the role of the villain.
This episode is a call to action for all property managers and investors. Together, let's improve industry standards by sharing these valuable lessons with colleagues and local investors, fostering a more informed and resilient community.
If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/
Donate to the sleepbus foundation here.
https://www.sleepbus.org/services/sleepbusfund
