Oct 23 2024 58 mins 3
Unlock the secrets of the rapidly evolving business travel landscape with Rich Liu, CEO of Navan, formerly known as Trip Actions. Discover how the industry is bouncing back post-pandemic, with projections pointing to a booming $2 trillion market by 2028. Rich shares his vision for Navan's strategic growth and highlights the importance of innovation in redefining travel and expense management. Discover how a mix of passion for travel and cutting-edge technology is essential for successfully scaling a business in today's competitive environment.
Get ready to explore the art of building robust end-to-end travel platforms that go beyond financial milestones to solve significant problems in unique ways. We'll dive into how Navan integrates travel booking and expense management for a seamless user experience that automates traditional processes and enhances operational efficiency.
As we look toward the future, witness the transformative impact of AI in the travel industry through Navan's innovations. Ava, an AI virtual assistant, is set to revolutionize customer service and communication across languages through slicing and dicing real-time spend data, provide insights into T&E questions, and proactively find opportunities for savings. Stay tuned for insights into future trends, including the importance of personalized travel solutions and the growth potential of in-person business interactions. Plus, don't miss upcoming episodes featuring key players as we continue to explore the dynamic world of corporate travel management.
👉 Listen to The Future of Business Travel with Navan CEO, Rich Liu Now
🔥 Season 4 Title Sponsors: Stay 22, TravelAI, Propellic and Northern Soul by Landsby
Season 4 Launched Aug 7th. New Episodes Every Weds! Check out our first 3 Seasons and our Special Hospitality Series with Forbes Travel Guide.
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