The Agency Profit Podcast

Why Most Reporting Systems Fail, & What to Do Instead, With Ben Zittlau


Episode Artwork
1.0x
0% played 00:00 00:00
Feb 11 2025 51 mins  
Other Episodes

Points of Interest

  • 01:00 – 01:45 – Guest Introduction: Marcel welcomes back his co-founder, Ben Zittlau, highlighting his expertise in data operations and agency growth strategies.
  • 03:35 – 05:50 – Scaling Data Operations: Lessons from Jobber: Ben shares insights from his experience at Jobber, detailing the challenges of building and scaling a data operations team in a fast-growing company.
  • 08:43 – 13:14 – Why Agencies Struggle to Get Insights from Their Data: Discussion on how agencies collect vast amounts of data across multiple tools but fail to derive meaningful insights due to fragmentation and inconsistency.
  • 13:15 – 16:05 – The Myth of a “Single Source of Truth: Marcel and Ben challenge the common belief that pushing all data into a single platform solves reporting issues, highlighting the reality of messy operational data.
  • 19:26 – 21:48 – The Limitations of All-in-One Software Solutions: Exploring why all-in-one agency management tools often fail to deliver on their promise of seamless reporting and data integration.
  • 24:43 – 27:44 – The Hidden Costs of Locking into a Single Platform: Discussion on how agencies become “trapped” by software providers, making it difficult to switch tools without major operational disruptions.
  • 30:29 – 35:53 – How to Integrate Data Without Sacrificing Flexibility: A deep dive into the challenges of stitching data from various tools while maintaining adaptability and historical accuracy.
  • 35:54 – 41:14 – Accuracy vs. Precision: Why Clean Data is a Myth: Why agencies should focus on broader trends instead of pursuing impossible data perfection, and how to handle data inconsistencies effectively.
  • 41:15 – 44:15 – A Modern Data Approach: Extract, Transform, Load (ETL): Introduction to the ETL process, which allows agencies to clean and transform data before reporting, improving reliability and flexibility.
  • 50:14 – 52:00 – Lessons from Finance: What Agencies Can Learn from Accounting: Marcel compares data operations to bookkeeping, explaining how structured financial workflows can serve as a model for better agency data management.

Show Notes

Love the Podcast

Leave us a review here.

Download episode Share
Copy URL



Subscribe on Podcast Addict