Episode 245: Solving End-User Problems with Feedback


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Jan 14 2025 41 mins  

By actively listening to end-users and strategic partners, businesses can identify pain points, address gaps in their products or services, and implement solutions that enhance satisfaction and usability. Feedback also fosters a collaborative environment where both trust and loyalty increases, providing direct insights into experiences, challenges, needs and sets up all parties involved for better outcomes. 


Dana Ryan, General Manager of Lenovo North America’s Infrastructure Solutions Group (ISG) shares insights into the value of feedback, partnerships and allies. 


Highlights include:

Experience from a decade-long journey at Lenovo, highlighting their focus on innovation, AI capabilities, and sustainable solutions.

Importance of a customer-centric approach, commitment to fostering diversity, and its inclusion in the Bloomberg Gender Equality Index.

Emphasis on the importance of feedback, open solutions, and flexible financial options to meet client needs.

Reflected on her leadership philosophy, advocacy for women in tech, and exciting partnerships with F1 and FIFA that showcase Lenovo’s emphasis on speed and precision.


Follow Dana on LinkedIn and visit Lenovo.com to learn more about their continued impact in the partnership community.


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If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you.


Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice.


Together, we will explore tips and tools to increase both your influence and value. Along the way, let’s crush some goals, deliver winning sales pitches, and enjoy some laughs.


Danny Suk Brown and David Suk Brown train on speaking and presentation skills. They also share from their keynote entitled, “Identically Opposite: the Pursuit of Identity”.


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