Apr 02 2025 41 mins 3
Surcharging remains a hot topic in payments, but what does a compliant program actually look like in the field? This week, James Shepherd speaks with frontline expert, Alexander Alvarez, who’s actively setting up compliant surcharge programs for merchants. Get a behind-the-scenes look at what’s working, what’s not, and how agents can navigate the compliance landscape. Then, enjoy some timely sales tips from industry veteran Richard Norton. Finally, James joins Patti Murphy on her Today in Payments podcast to discuss the latest swipe fee battles and what they mean for the future of the industry. Check out the full blog post at todayinpayments.com/blog/swipe-fee-showdown.