Learn how to manage your business from anywhere with the right systems and remote staff. This episode covers practical strategies for delegating tasks, setting clear pricing, and using automation to streamline operations. Whether you're scaling your business or seeking more freedom, these insights will help you stay efficient without being tied to the office. Join host Adam Sylvester, and Anthony & Jhanilka Hartzog of The Hartrimony.
[00:00] Introduction to the podcast and guests
[01:01] Introduction to remote operations and running a business remotely
[02:27] Managing customer expectations for a remote business
[05:30] Emphasizing the value of anonymity
[08:57] Roles of VAs, operations managers, and remote assistants
[10:47] Using online booking, with conditions in place for varied job sizes
[13:14] Overcoming one of the biggest roadblocks of getting out of your business
[14:42] Creating SOPs (standard operating procedures) and training remote employees
[17:24] Additional technology to help run your remote business
[17:53] Maintaining service quality remotely, and setting expectations during the hiring process
[19:12] Implementing test cleans and vetting to maintain service quality
[22:30] The owner's role in a successful remote business
[24:39] The future of the gig economy and potential for remote businesses
[26:17] Adam’s Key Takeaways: Clear SOPs, clear pricing on your website, and hire remote staff