Oct 02 2023 44 mins
Prepare to be enlightened as we bring you an invigorating discussion with Sterling Cox and Jordan Flint, the dynamic duo behind the Inspector Call Center (ICC). We venture into the intriguing world of the home inspection industry, as Sterling and Jordan unveil their revolutionary approach that goes beyond mere call center services. Tune in for a captivating narrative of their journey to attracting the crème de la crème of talent and enhancing the customer experience in the industry.
We don't just stop there! Dive deeper into the world of virtual workforces with us, as we explore how ICC is leveraging this model to recruit quality talent from across America. Jordan shares his insights on managing this remote team, from the initial recruitment phase to fostering growth within the company. As we venture further, we'll delve into the nitty-gritty of their innovative strategies - from brand building to tackling the challenges of the job upfront.
But wait, there's more! Brace yourself as we take a deep dive into the future of the home inspection industry, with a focus on the impact of software and automation. Get up to speed on how AI tools and CRM systems are becoming game-changers in customer interactions and data tracking. We also traverse the challenging terrains of the pandemic-induced drop in inspection volume and how businesses can navigate this landscape strategically. So, gear up for a mind-expanding conversation with Sterling and Jordan and discover how ICC is trailblazing the home inspection industry.
Contact IEB -
- web: www.iebcoaching.com
- email: support@iebcoaching
- social: @iebcoaching
Contact Matt -
- email: [email protected]
- IG: @the.matthew.williams