Feb 02 2025 20 mins
The podcast highlights the essential role of understanding customer pain points in driving sales and building lasting client relationships. It explores several strategies for obtaining customer feedback, reducing churn, enhancing customer service, and encouraging referrals to propel business growth.
Here are the five questions that will help you to increase sales and maximise client retention:
- How do I identify and address customer pain points?
- What feedback should I gather from customers to improve sales?
- How do I retain customers and reduce churn?
- What role does customer service play in boosting sales?
- How can I encourage word-of-mouth referrals and testimonials?
If you have a sales problem you'd like to hear covered in a podcast, please contact me directly. Or, my sales training programme might help!
If you'd like help to improve your sales confidence, please jump onto my free (1 hour) on-demand webinar. I'll teach you three things you can apply immediately, including handling objections and closing a sale.
Graham Elliott
You can contact me at [email protected]
My website is www.salescraft.training
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