Understanding Negotiation Styles and Tactics


Episode Artwork
1.0x
0% played 00:00 00:00
Feb 23 2025 22 mins  

This episode explores negotiation styles, highlighting the importance of understanding both distributive and integrative negotiation tactics. We discuss twelve specific tactics used in negotiations and provide strategies for recognising and countering them effectively while emphasising the value of relationships in the negotiation process.

• Differentiation between distributive (positional) and integrative (interest-based) negotiation
• Importance of building long-term relationships in negotiations
• Understanding client negotiation styles
• Overview of twelve key negotiation tactics
• Strategies for recognising and countering negotiating tactics

Here are the twelve negotiation tactics covered:

  1. Highball/Lowball Offers
  2. Good Cop/Bad Cop
  3. Nibbling
  4. Silence
  5. Time Pressure
  6. Walking Away (Ultimatum)
  7. Flinch
  8. Bogey
  9. The Reluctant Party
  10. Cherry Picking
  11. The Red Herring
  12. Limited Authority

If you would like more information about the topics discussed, there is a more complete summary available in this PDF download.

I hope that you find it useful.

Support the show

If you have a sales problem you'd like to hear covered in a podcast, please contact me directly. Or, my sales training programme might help!

If you'd like help to improve your sales confidence, please jump onto my free (1 hour) on-demand webinar. I'll teach you three things you can apply immediately, including handling objections and closing a sale.

Graham Elliott

You can contact me at [email protected]

My website is www.salescraft.training

Please join my mailing list. You'll get all the news and latest offers.

Or... if you've found this helpful, please buy me a coffee!