PHCPPros: Behind the Wall

Dec 13 2022 4

PHCPPros: Behind the Wall Podcast artwork

The PHCPPros Behind the Wall podcast delves into the personal journeys of those who have created successful businesses within the PHCP industry. Every month, Host Ellen Rohr — PHC News columnist, plumber's wife, COO of Zoom Drain Franchising Company and overall industry icon — holds vulnerable conversations with guests to explore insights gained and lessons learned. Let's go behind the wall!

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Meet HVACJess, Apprentice at Cam Cool Refrigeration Inc.

Dec 13 2022 28 mins

Jessica Bannister (a.k.a. HVACJess) is a Level 3 HVAC Apprentice at her family’s company, Cam Cool Refrigeration Inc. in Vancouver, as well as the current president of Women in HVAC/R Canada. Tune in to learn about her experience as a third-generation HVAC contractor, how she works to bring more awareness to women in the trades, and more! Follow her journey further on Instagram a

Welcoming Max Rohr

Nov 10 2022 26 mins

We're kicking off a new season of the Behind the Wall podcast by interviewing our new host, Max Rohr! Max is the education and industry engagement manager with Caleffi North America. He began his manufacturing career at the Caleffi headquarters in Italy. Since then, he worked for several HVAC/P industry companies in the manufacturers' rep and wholesale distribution channe

Meet Mary Jean Anderson, President and CEO of Anderson Plumbing, Heating & Air

Jan 18 2022 41 mins

Mary Jean Anderson is the heart and soul of Anderson Plumbing, Heating & Air. Founded in 1978, the company is currently ranked among the Top 1% of plumbing, heating and air conditioning businesses in the country. Tune in as she and Host Ellen Rohr discuss how Mary Jean got her start in the industry, how she and her family have navigated the company's growth, and how she co

Meet Alexis Aranda, Owner & CFO of Pure Plumbing

Nov 28 2021 48 mins

Host Ellen Rohr interviews Alexis Aranda, owner & CFO of Pure Plumbing, a family plumbing business that currently has two locations in Las Vegas and Dallas. Discover how she began a career in the plumbing industry and the lessons she's learned along the way, where she finds her ambition, her advice for working with a spouse, and how she plans to continue to grow her plumbi

Meet Alan O'Neill, CEO and Founder of Abacus Plumbing

Sep 02 2021 49 mins

Originally from Dublin, Ireland, Alan O'Neill started his journey in the home services industry more than 40 years ago as an apprentice plumber. Now the CEO and Founder of Abacus Plumbing and the Regional CEO-Central for Wrench Group, Alan shares his advice for navigating the industry and discusses the mentors he’s had throughout his life, how he has become a successful lead

Meet Kenny Chapman, Founder of The Blue Collar Success Group

Jul 01 2021 43 mins

Kenny Chapman launched The Blue Collar Success Group to fill what he recognized as a gap in the industry — to offer expert technician training and assist owners and leaders in creating businesses that serve their lives.Kenny entered the in-home service industry in 1994 when he bought a truck and plumbing company in western Colorado doing only $1,000 per month in revenue. Pager an

Meet Chloe Davis, CMO of Express Plumbing, Heating & Air

May 21 2021 40 mins

Host Ellen Rohr goes behind the wall with Chloe Davis, CMO of Express Plumbing, Heating & Air! While in high school, Chloe started working at her father's plumbing company as a CSR taking customer calls and booking jobs. Today, she has been proudly working at Express for four years as head of the marketing department — all while attending college for two bachelor's

Meet Brad and Sarah Casebier of Radiant Plumbing and Air Conditioning

May 07 2021 39 mins

Since 1999, Brad and Sarah Casebier have owned and operated home service company Radiant Plumbing & Air Conditioning, offering plumbing, drains, heating, and air conditioning services to residents of Austin, Texas. Tune in to learn how the husband and wife team started working together, what continues to drive them as leaders, and the ways they’ve successfully grown their bus

Meet Mark Matteson, Author and International Speaker

Apr 16 2021 44 mins

Mark Matteson discusses the lessons he’s learned throughout his career — from air conditioning and refrigeration technician to best-selling author and international speaker. Tune in to discover what motivates him to help others grow and learn, why he takes a personal approach to his work, his advice for setting and achieving goals, and more!

Meet Chris Hunter, Director Of Customer Relations at ServiceTitan

Jan 28 2021 40 mins

Ellen Rohr and Chris Hunter discuss his journey through the skilled trades — from HVAC technician to business owner to his current role at ServiceTitan. Discover what moments and decisions changed his life forever, the lessons he’s learned along the way, and how he's sharing strategies and insights to help home service companies succeed through his book, "It's Go