Supervisor Skills: Secrets of Success

The skills that matter most are those that make a difference. Few are more important to supervisors than those needed to build cohesive and productive teams. In this episode, AEU LEAD Director Joe White highlights the importance of social intelligence and offers suggestions for ways frontline leaders can effectively demonstrate it.View this episode on the AEU website.About JoeAs Di

Workplace culture has quickly become a topic of concern for many organizations. For some, it’s about preserving the past, and for others, it's about shaping the future. Regardless of where your organization may fall on this spectrum, the role supervisors play is instrumental and undeniable. In this episode, AEU LEAD Director Joe White outlines specific ways frontline leaders

Providing employees with feedback is essential for continuous growth and development to occur. Properly positioned, feedback follows clearly defined expectations and is a precursor to performance coaching. In this episode, AEU LEAD Director Joe White discusses the importance of feedback and outlines a process anyone can follow to implement it as a valuable performance improvement t

Transitioning from an hourly or wage roll position to supervisor is challenging. It’s even more difficult for those managing employees they previously worked with on a daily basis. In this podcast episode, host Joe White provides recommendations for dealing with a problematic past. A key to moving forward, involves acknowledging past mistakes with humility and transparency. With

Unfortunately, six out of 10 new supervisors fail within the first 24 months of being promoted into the position. The challenge for most doesn’t involve the technical aspects of the job. In this episode, podcast host Joe White provides insight into the soft skills required for success and those most important to anyone transitioning into a frontline leadership role.View this epis

The workplace is changing rapidly. Emerging technologies, artificial intelligence, and an unprecedented workforce transition demand a new set of skills for those on the frontline. In this episode, podcast host Joe White provides a glimpse at what’s coming in the not-too-distant future. For those looking to lead teams beyond the next few years, this is an important episode highlig

The rate of change organizations face has grown over the past decade. Most subject matter experts agree this trend will only increase with time. In this episode, podcast host Joe White highlights the role frontline supervisors have in leading change. In addition, he provides several recommendations for getting needed buy-in and support for change to succeed. View this episode on th

Most supervisors find themselves in a race with the clock every day. A universal norm is that there’s seemingly never enough time to get everything done. Developing skills and employing best practices in time management is not only important, it’s essential to ongoing success in frontline roles. In this episode, podcast host Joe White provides five recommendations for better ut

Safety management systems have evolved with time and great advancements have been made in injury prevention efforts. That said, employees still take short cuts and routinely engage in at-risk behaviors that defy training and clearly conveyed performance expectations. In this podcast episode, host Joe White explains why this occurs and offers research-based advice on how to most eff

Reaching and connecting with employees requires more than an exchange of information. To do so most effectively, supervisors must learn to convey details using communication styles that align with those most preferred by direct reports. In this episode, host Joe White covers four communication styles and highlights personality traits most commonly associated with each.View this epi