WLEI - Lean Enterprise Institute's Podcast

Jan 27 2025 94 ep. 43 mins 645
WLEI - Lean Enterprise Institute's Podcast artwork

You will hear stories from lean thought leaders, lean practitioners, and adjacent communities in various industries on many topics such as problem solving, coaching, leadership, meaningful work and more.

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Driving Continuous Improvement through Frontline Supervisors: A Conversation with TRQSS President Mark Dolsen

Jan 27 2025 47 mins  
In this episode of the WLEI podcast, we sit down with Mark Dolsen, President of TRQSS, a seat belt manufacturer that supplies Toyota and other automakers in North America. Mark shares insights into TRQSS's lean journey and the critical role of frontline supervisors in driving continuous improvement. Key takeaways include: TRQSS has evolved its lean practices over decades, starti

Building a Resilient Business with Hoshin Kanri and Problem Solving : A Conversation with Grand Rapids Chair CEO Geoff Miller

Jan 14 2025 47 mins  
In this edition of The Management Brief, Mark Reich sits down with Geoff Miller, CEO of Grand Rapids Chair, to discuss his company's lean transformation journey. Geoff shares how the adoption of hoshin kanri and A3 problem-solving has helped the company maintain strategic focus and build organizational capability. Geoff offers a candid reflection on his leadership transformation, u

Achieving Unprecedented Safety at Turner Construction: a Conversation with Charlie Murphy

Dec 10 2024 75 mins  
In this edition of The Management Brief, LEI President Josh Howell sat down with Charlie Murphy, Senior Vice President at Turner Construction, to discuss the company's remarkable lean transformation journey. Charlie shares how the organization leveraged core lean principles and practices to drive a dramatic improvement in safety performance and build a culture of continuous improve

Driving Healthcare Innovation: a Conversation with Jay Hill

Nov 21 2024 41 mins  
In the latest edition of the Design Brief, we sit down with Jay Hill, the Vice President of Advanced Technology at GE Healthcare, to discuss the company's approach to product development in the complex healthcare technology space. Jay offers insights into: GE Healthcare's deep engagement with clinicians at all stages of product development, from needs identification to prototype

Driving Strategic Alignment and Daily Improvement: a Conversation with GE Appliances Executive Marcia Brey

Nov 12 2024 43 mins  
In the latest issue of The Management Brief, host Mark Reich sits down with Marcia Brey, the Vice President of Logistics at GE Appliances. Marcia shares her extensive career journey at GE Appliances, spanning roles in design, customer service, distribution, quality, and eventually leading the company's lean enterprise transformation. Key points discussed include: Marcia's initial

Redesigning Patient Pathways: a Conversation with Dr. Carlos Frederico Pinto

Oct 31 2024 52 mins  
In this episode of the WLEI Podcast, we're joined by Dr. Carlos Frederico Pinto (aka Dr. Fred), a medical oncologist with over 30 years of experience leading transformative changes in cancer care. Dr. Pinto shares insights on using lean thinking to dramatically improve patient outcomes and access to care. Some highlights from the conversation include: How redesigning patient pathwa

Daily Management to Execute Strategy: a Conversation with José Ferro

Oct 29 2024 48 mins  
In this episode of the WLEI Podcast, we sit down with Jose Ferro, the founder of the Lean Institute Brasil and co-author of LEI's new book Daily Management to Execute Strategy: Solving problems and developing people every day. José shares his insights on how companies can effectively connect their high-level strategy to frontline operations and the importance of developing a probl

Solving Loneliness in Hospitals with AI and Robotics: a Conversation with Karen Khachikyan and Mineh Badmagharian

Oct 24 2024 39 mins  
In this episode of the WLEI podcast, we speak with Karen Khachikyan, CEO of Expper Technologies, and Mineh Badmagharian, the clinical and product development leader. They shared the remarkable story behind Robin, a robot designed to provide emotional support and comfort to pediatric and geriatric patients in hospitals and care facilities. What stood out most was the team's relentl

Understand Before You Execute: a Conversation by AI

Oct 10 2024 7 mins  
In this episode of the WLEI podcast, we explore the LPPD principle: Understand Before You Execute. Too often, companies commit to a product design before assessing their customers’ needs, leading to development churn and failed products. The conversation examines how to avoid that trap by precisely identifying customer needs before development and features a case study of a compa

Moving from Agile to Lean: a Conversation with Sandrine Olivencia

Oct 03 2024 54 mins  
In this episode of WLEI Podcast, we welcome Sandrine Olivencia, author of Build to Sell and expert in applying Lean principles to software development. Sandrine shares her journey from waterfall to Agile and eventually to Lean Product and Process Development (LPPD), which she sees as a more holistic and sustainable system for building great products and lasting businesses. The conv