Putting Members First: A CXO's Perspective on Technology, Risk, and Experience
Nov 12 2024
32 mins
Guest: Bill Peters, Chief Experience Officer at TAPCO Credit Union
Episode Summary:
In this episode of ByteWise, we're joined by Bill Peters, Chief Experience Officer at TAPCO Credit Union. Bill shares his insights on how to effectively manage technology, risk, privacy, and security while prioritizing the member experience. He emphasizes the importance of:
Collaboration: Breaking d