Claims Interviews

We recently welcomed Elliott Goss from W/R/B Underwriting to record a podcast with us. Elliott talked to us about the advancement of technology in claims, what he thinks makes a good claims handler and leader, the highs and lows in his career, his aspirations for the future, what he enjoys outside of work and what......

Gavin is the Head of Claims at IQUW, managing a complex book of insurance and reinsurance for all Specialty and Property lines of business. Gavin has extensive experience in the claims market, before IQUW Gavin headed up various claims teams at Canopius and Hiscox and prior to that enjoyed a long career as a claims......

Juliet joined Canopius in January 2023. Prior to this role, she was Head of First Party Claims at Inigo and Head of Energy and Construction Claims at AXA XL. She previously held roles in the client/insured space, working for Shell and Indecs Consulting Services. Juliet has been involved in the successful settlements of many major......

Paulina joined SCOR UK in June 2022 as Global Practice Lead for Construction Claims. Prior to joining SCOR, she spent almost 11 years at Liberty Specialty Markets as Senior Claims Specialist handling large and complex energy and construction claims. Before Liberty, Paulina spent almost 4 years working in the energy loss adjusting division of Charles......

This week we were delighted to have Leo Dixon, CEO of Integra, as a guest on our Claims Interview podcast channel. Leo joined Integra in 2015 as COO and was promoted to CEO in 2018. He has overall responsibility for delivering the company’s business plan and strategic objectives and is responsible for a number of......

After a break in our podcasting schedule, we are back with a bang this week having interviewed Paul Lewis, a Partner at Herbert Smith Freehills LLP. Paul is currently Global Head of the Insurance & Professional Risks practice at Herbert Smith Freehills based in London. Paul has worked on insurance disputes for over 30 years......

In our latest interview, Barry speaks to one of the most experienced and modernist claims leaders in the marketplace, Mike East of QBE. Mike East became Claims Director at QBE in 2016 and a member of the Executive Management Board for European Operations and has responsibility for Property, Motor, Casualty, International, Reinsurance and Financial Speciality......

Torben currently fulfils the dual role of Country Manager (Australia & New Zealand) and Executive Adjuster with Integra Technical Services (Australia) Pty Ltd. He is responsible for the investigation of complex claims, while also leading and supporting a highly specialised Adjusting team across Australia and New Zealand. Previously, he held the position of Head of......

This week Hugh Sparks from Charles Taylor Adjusting joined us in our office to record our next claims interview. Hugh is a seasoned loss adjuster with 40 years of experience in the profession. He talks to us about some of the changes that have taken place at Charles Taylor over the last few years, some......