Enterprise Agility ServiceNow SPM Podcast

Oct 31 2024 59 ep. 9 mins 11
Enterprise Agility ServiceNow SPM Podcast artwork

Welcome to the Enterprise Agility Podcast. Join Jim Tisch and Andy Jordan as they this host this podcast series. Enterprise agility is your ability to rapidly sense and respond to change and enable digital transformation and manage disruption.

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Embracing AI for Business Agility and Customer-Centric Innovation

Oct 31 2024 13 mins  
In this episode of the Enterprise Agility Podcast, Fred Champlain and Richard Knaster wrap up their discussion of the rapid evolution of AI. This evolution is reshaping business agility and competitiveness, with generative AI optimizing operations and enhancing customer experiences through faster decision-making and deeper insights into customer needs. Maintaining core business fun

Unlocking AI’s Potential for Enterprises and Responsible Growth

Oct 25 2024 7 mins  
In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain and Richard Knaster continue their conversation on the pressures and opportunities that GenAI and agentic AI bring to enterprises. Organizations face challenges in managing vast data and must adopt responsible AI practices to avoid issues like AI "hallucinations." Ensuring curated, trustworthy models,

AI and Business Agility: Enhancing Human Intelligence

Oct 21 2024 12 mins  
In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain, ServiceNow Agile Evangelist, talks with Richard Knaster, a SAFe Fellow and author of The Lean Agile Way, about AI’s transformative impact on business agility. Richard highlights AI’s rapid integration into existing solutions, offering cost savings and enhanced agility. He discusses AI’s ability

Shedding light on AI implementation

Sep 03 2024 7 mins  
Join Fred Champlain and James Ramsay as they explore how strategic portfolio management (SPM) and enterprise architecture (EA) are crucial in successfully implementing AI across an organization. By prioritizing AI use cases that deliver the most business value and understanding their impact on the technology landscape, companies can mitigate risks and enhance compliance. This discu

Driving successful AI transformation

Aug 30 2024 6 mins  
Join Fred Champlain and James Ramsay as they dive into how enterprise architecture (EA) is essential for driving successful AI transformations. By actively integrating EA with strategic portfolio management (SPM), organizations can align AI initiatives with business objectives, moving from experimentation to impactful implementation. This discussion highlights the importance of str

Plan, build, run to a future state

Aug 02 2024 6 mins  
Join Fred Champlain and Mark Castoe as they break down the various steps that successful organizations take to technological maturity. Synthesizing the learnings and understandings of the customer journeys you are supporting is a critically important part of any strategy. Application portfolio management is the gathering point to bring together asset management, IT service manageme

Recognizing the hidden blockers to business continuity

Jul 31 2024 8 mins  
Join Fred Champlain and Mark Castoe as they tackle governance and risk in the context of technical debt. There will always be technical debt, due to the fact that it is part of the technology landscape. Managing this debt as a business risk is where organizations can maintain business continuity and ensure continuous visibility. Listen now, and check out Fred's recent blog, " Tech

Knowing your dependencies with APM

Jul 29 2024 11 mins  
Join Fred Champlain and Mark Castoe as they take a look at the different lenses of technical debt, and how application portfolio management plays a crucial part in addressing this complex enterprise issue. Do you know how your information architecture is structured? Having a clear model to understand and manage your hardware and software technical components is a key step towards o

Removing technical debt roadblocks

Jun 30 2024 7 mins  
Join Fred Champlain and Andy Jordan as they break down how technical debt affects your business, and what to look for in remediation. Business initiatives already walk a tenuous line in ensuring on-time delivery to meet strategic objectives. It's important to maintain the flow of value for customers, and remain flexible for decisions as determined by the market. Listen now to get

Addressing your technical debt

Jun 26 2024 8 mins  
Join Fred Champlain and Andy Jordan as they discuss the various steps and methods organizations can take to manage their technical debt. How do you discover and find your technical debt? Whether it's by using Application Portfolio Management or simply looking for the integration points, it's important to note that technical debt is a dynamic concept. Listen now to learn about how y