Hospitality Daily Podcast

Feb 03 2025 827 ep. 16 mins 11
Hospitality Daily Podcast artwork

Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.

  Business  Society & Culture
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The Remington Difference: Why Smart Growth Beats Rapid Scaling - Sloan Dean, Remington Hospitality

Feb 03 2025 18 mins  
In this episode, Sloan Dean, CEO of Remington Hospitality, shares insights on building a people-first hospitality company, the importance of food and beverage, and the benefits of smart growth over rapid scaling. Check out our other episodes with Sloan here. Read: Culture Creates Room To Thrive At Remington Hotels A few more resources: If you're new to Hospitality Daily, start here

Hotels as Change Agents: A GM’s Unfiltered Perspective - Kara Bartelt, The Hoxton, Downtown LA

Feb 02 2025 18 mins  
In this episode, Kara Bartelt, General Manager at The Hoxton, Downtown LA, shares insights on the role of hotels in urban revitalization, the challenges and opportunities in the hospitality industry today, and the importance of community engagement. Learn more about Hotel Caring from the California Hotel & Lodging Association (CHLA). Also, see these other episodes with Kara: En

Impact Hospitality: How Hotels Can Build Community & Drive Change - Donte Johnson & Jason Bass

Feb 01 2025 36 mins  
In this episode, Donte P. Johnson and Jason Bass share the story and message behind Impact Hospitality and their new book of the same name published by Kendall Hunt. See our other episodes with Donte and Jason: Culture creates a feeling and sends a messageWe have a boring problem, not a staffing problemDress codes, grooming standards & creating a welcoming cultureDEI needs to b

Hospitality Beyond Service: The Art of Making People Feel Welcome - Michiel Bakker, Culinary Institute of America

Jan 31 2025 11 mins  
In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares insights on the essence of hospitality, the difference between service and hospitality, and how the industry might evolve in our increasingly digital world. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or g

The Future of Hospitality Education - Michiel Bakker, Culinary Institute of America

Jan 30 2025 22 mins  
In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares why he's so excited about shaping the future of culinary and hospitality education. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights fr

Transforming Workplaces with Hospitality Principles: Insights from Google - Michiel Bakker, Culinary Institute of America

Jan 29 2025 17 mins  
In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares insights from his 12-year journey leading workplace programs at Google and how he applied his hospitality background to transform Google's workplace experience. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments,

How Starwood Used F&B to Delight Guests and Differentiate Brands - Michiel Bakker, Culinary Institute of America

Jan 28 2025 8 mins  
In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares insights on the pivotal role of food and beverage (F&B) programs in enhancing guest experiences in hotels, the brand differentiation strategies at Starwood, and the leadership dynamics in scaling F&B operations. A few more resources: If you're new to Hospitality Daily, start here

Lessons from Leading at Starwood, Google, and the Culinary Institute of America: Michiel Bakker’s Career Journey

Jan 27 2025 18 mins  
In this episode, Michiel Bakker, President and CEO of the Culinary Institute of America, shares his journey through the hospitality industry, pivotal career moments, and the lessons he's learned along the way. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summ

Proven Strategies to Drive Revenue and Profits in Hospitality Today - Judith Cartwright

Jan 26 2025 22 mins  
In this episode, Judith Cartwright, Founder & Managing Director of Black Coral Consulting, shares creative and practical strategies to drive revenue and profits in hospitality today. See Judith's ebook: "Asset Management with a Commercial Lens" A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest

Personal News + Changes Coming to Hospitality Daily - Josiah Mackenzie

Jan 25 2025 8 mins  
Josiah Mackenzie shares a personal update and changes coming to Hospitality Daily.Read more here and see the links hereA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe h