Josh Bersin

Nov 01 2024 194 ep. 21 mins 9

Insights on Corporate Talent, Learning, and HR Technology

  Business  Technology
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AI Can Do Even More Than You Thought. Why Every Employee Will Have A Digital Assistant. E195

Nov 01 2024 22 mins  
This week I discuss how major new AI use-cases have emerged. Imagine if every employee had a personal AI assistant? It’s going to happen. I also discuss LinkedIn Hiring Assistant, Galileo, SuccessFactors Joule, AI for performance management, and a big question: what are you going to do with the 35% productivity you gain? Coming back from multiple weeks on the road with client

Job Task Re-Engineering With AI: A Massive Opportunity Ahead – E194

Oct 25 2024 14 mins  
In this week’s podcast I discuss the trend (and need) for job task re-engineering: breaking down our jobs into tasks, so we can effectively use AI and Agents to speed things up. As more and more vendors announce AI Agents to assist with work, our best opportunity for massive improvement is to “re-engineer” how we do things, not just “add agents” to our

WhatWorks: Mastercard Evolves To Systemic HR™ – E193

Oct 23 2024 21 mins  
In this episode of the WhatWorks podcast series, Nick Benaquista, SVP, People and Capability Partner, Chief Administration Office and Strategic Growth at Mastercard, shares how Mastercard has transformed HR from a static, siloed, overlapping model towards the product and consulting-oriented model of Systemic HR. Now in year 2 of the ongoing transformation, the company is continuing

Digital Twins, AI-Powered ERP, Agentic Tools, AI War Against Candidates E192

Oct 18 2024 22 mins  
White collar robots have arrived: digital twins, digital assistants, and AI-powered agents. In this podcast I discuss what I learned about at Unleash, Sana, and Spotify this week. My big message is this: AI in HR is even more powerful than we expected. And AI platforms and tools are transforming HR right this minute – across every domain in HR. Digital Twins in the insurance

What Works: Delta Air Lines Unveils Its Skills-First Strategy E191

Oct 14 2024 18 mins  
Delta Air Lines understands the importance of its employees, managers, and leaders, so the company has built one of the airline industry’s most advanced “skills-first” strategies. Built on its investment in SAP technology (Talent Intelligence Hub) and a focus from the top, the company fully embraces an agile cross-functional career model, all built around skills.

Forgiveness, Growth, And Reinvention In The Age Of AI E190

Oct 11 2024 20 mins  
I just finished a long meeting with 15 senior HR leaders in Silicon Valley, so in the context of AI, I discuss the themes of forgiveness, growth, and leadership these organizations are facing. And these issues are acute right now. 2025 is shaping up to be a “Year of Redesign” throughout business, and as we do this we have to rethink about how we think about people. Are

The Launch Of Galileo™ Professional and The Galileo Success Center E189

Oct 08 2024 12 mins  
This week we are so excited to launch Galileo Professional, the personal AI platform designed for HR professionals, consultants, vendors, and investors in the global Human Resources industry. As you’ll hear in my introduction, Galileo Pro is Your Personal AI Assistant for everything HR. For $39 per month you now have access to the most trusted corpus of HR research in the wor

What’s Coming In 2025, AI Updates, Jobs Number, And Our Big Announcement Next Week E188

Oct 05 2024 19 mins  
In this week’s podcast I give you some insights on HR tech in 2025, perspectives on jobs, and what you’ll be dealing with in 2025. We just had two weeks of HR Tech announcements and next week you’ll see a big one from us! (The biggest product announcement in my career, to be a little hyberbolic!). Topics include: the verticalization of AI, whey OpenAI will compete

Flexible Shifts In Hospitality: Aimbridge Uses AI To Schedule Workers E187

Oct 02 2024 21 mins  
Aimbridge manages 1100 hotels around the US and employs more than 45,000 employees. In this podcast, Conrad Riddle, VP of HR Shared Services at Aimbridge Hospitality, discusses how the company empowers employees (“Uberizing the Workforce”) and delivers a flexible, highly engaged workforce with dynamic workforce scheduling. The company leverages UKG Workforce Management

Live from HR Technology 2024: A Detailed Look At The AI Trailblazers! E186

Sep 26 2024 44 mins  
In this week’s podcast I go through the 30 HR Technology AI Trailblazers in some detail. You’ll hear about all the companies in the Trailblazer Report, as well as some of my personal thoughts on their leadership teams, centers of innovation, and differentiating capabilities. My keynote at HR Tech was 75 minutes long and you can hear it or get access to the materials if