The Josh Bersin Company

Mar 08 2025 200 ep. 21 mins 145

The Josh Bersin Company Podcast artwork

Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.

Business Technology

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Bonus Episode: What Happened To Our Sense Of Trust?

Mar 08 2025 16 mins

After an intense week in Europe at an HR Technology conference, I want to share my deep perspectives on Trust, which is in very short supply these days. Not only do European leaders mistrust the US right now, the Edelman Trust Barometer shows that 2/3 of employees no longer trust the CEOs of their own companies. In an effort to help you think this through, I share the three dimensi

Don't Be Afraid: AI Is Your Friend

Mar 07 2025 19 mins

After a long week of meetings about AI transformation with many companies, I want to highlight the big paradox we face. On one hand, AI is now seen as a proven, pragmatic solution to productivity, growth, and customer experience. So every company is pushing for AI transformations in every domain. But on the other hand, AI is also likely to eliminate many routine jobs, already leadi

AI Transformation From The Frontlines: Lessons Learned, Why Employees Are Worried

Mar 01 2025 20 mins

This week I summarize some of the hard-hitting AI transformation and productivity stories we’re hearing from clients, and I explain the various ways to approach these topics. I also discuss the surprising pushback on DEI and how workforce fear and stress has risen in our companies. All this leads to a new and important new role for HR leaders: driving and leading the push toward

AI Arrives In Corporate Learning: Welcome to Arist

Feb 25 2025 18 mins

This week I interview CEO of Arist Michael Ioffe, one of the most innovative entrepreneurs I’ve met. Michael and his team have built an astounding message-based learning platform that uses AI to build content, distribute content, and even do needs analysis. For those of you who are L&D or learning geeks, you really need to listen to this podcast. Arist was developed for “learni

Don't Blame The Workers. Let's Be Honest About Productivity and Bureaucracy

Feb 21 2025 20 mins

This week I share perspectives on the huge theme of “taking a chainsaw to bureaucracy” and improving productivity. Is it fair to “Blame the Workers” for the bureaucracy we face? There is a growing trend toward strategic layoffs and workforce redeployment around AI, and this is just the beginning. But rather than blaming the workers for the problem, I suggest the problem sta

CHRO Insights: Arne-Christian Van Der Tang, HR Leader at TomTom

Feb 18 2025 19 mins

“The moment your HR organization can be ‘replicated’ into another company, you’ve failed as a CHRO.” In this podcast Arne-Christian explains why the CHRO is no longer an HR leader, but now a business transformation executive. Arne-Christian describes his career path to becoming a CHRO, identifies the key behaviors and characteristics that helped him become a high-performi

Jamie Dimon's Town Hall And What It Means (And Is Elon Musk Right?)

Feb 14 2025 20 mins

In this podcast I want to talk about Jamie Dimon’s recent town-hall at JP Morgan Chase. He describes his frustration with remote work, bureaucracy, and lack of productivity in vivid language. As you’ll hear from my comments, I have 100% sympathy for his feelings, but the answer is not as simple as forcing people into the office or laying off 10% of the workforce. Stay tuned I p

Secrets Of The High-Performing CHRO: It's Harder Than It Looks

Feb 12 2025 20 mins

In this week’s podcast I introduce our new research on the important and fast-changing role of CHRO, or Chief People Officer. Over the last decade this role has exploded in scope and importance, leaving many CEOs and CHROs working to keep up. After a year of research studying the career history and performance of more than 20,000 senior HR leaders, I explain how the role has chan

Welcome to Enterprise AI: Multi-Functional Agents Change Everything

Feb 07 2025 22 mins

This week I discuss the rapid evolution of AI Agents in the Enterprise, and how they’re starting to replace billions of dollars of legacy enterprise software. It won’t happen overnight, but using our four-stage model, companies are rapidly looking at ways to use AI platforms to assist, automate, and integrate business workflows in ways that ERP and HCM systems failed. (PS: this

Lloyds Banking Group Describes Its $3B Business and Talent Transformation

Feb 04 2025 18 mins

Lloyds Banking Group, the largest bank in the UK, is undergoing a £3 Billion business transformation focused on enhancing customer experiences, integrating products and services, and leveraging technology to improve service delivery. Holly Quincey, Chief Talent Officer, describes the company’s accompanying talent transformation, particularly its skills-based hiring strategy. Tal