Legal Leaders Exchange

Nov 14 2024 25 ep. 28 mins 2
Legal Leaders Exchange Podcast artwork

“Legal Leaders Exchange,” a new podcast from Wolters Kluwer’s ELM Solutions.

This podcast series was created to deliver insights on optimizing legal operations for corporate legal and insurance claims professionals. We have created this podcast as a way to connect with you about some of the most valuable and beneficial developments in the world of legal operations. We will bring you insights from our leaders and experts to help you optimize how your corporate legal or insurance claims department works and keep you updated on the latest trends and updates from the industry.

Subscribe to the podcast and join us for upcoming episodes that will focus on the data, processes, and technology that can enable your legal ops staff to operate more efficiently and meet your company’s business and legal goals. We look forward to bringing you the latest industry insights, expert perspectives, and best practices.

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Episode 24: From Cost Center to Profit Center: Innovative Legal Strategies

Nov 14 2024 33 mins  
On this episode, Jennifer McIver, Associate Director of Legal Operations & Industry Insights, is joined by Jim Michalowicz, Sr. Manager of Legal Operations Business Performance at TEConnectivity.This episode offers valuable insights into the intersection of law and business, providing how the practical application of business principles can shift the value proposition of the le

Episode 23: LegalCollaborator: The Importance of Early Law Firm Engagement and Competitive Bidding.

Sep 20 2024 36 mins  
On this episode, Wolters Kluwer’s ELM Solutions experts Jennifer McIver, Associate Director ofLegal Operations & Industry Insights, Vince Venturella, Associate Director of TechnologyProduct Management, and Lisa Garcia, Associate Director of Customer Experience and UserExperience, discussed the origins, the purpose, and functionalities of LegalCollaborator, agame-changer for c

Episode 22: Bringing Efficiencies to Outside Counsel Collaboration and the Adoption of AFAs

Aug 15 2024 35 mins  
On this episode, Jennifer McIver, Director of Legal Operations & IndustryInsights at Wolters Kluwer ELM Solutions, Joy Thorpe, Director of Legal Operations at Altria,and Jorge Arevalo, Director of Strategic Pricing at Faegre Drinker, discussed the importance ofmanaging efficient outside-counsel relationships, stressing the relevancy of communication,trust, and relationships bet

Episode 21: How DHL is Using Data, Annual Reviews, and Billing Guidelines to Tackle Rate Negotiations

May 10 2024 26 mins  
On this episode recorded at the CLOC Talk Studio at CLOC Global Institute 2024, Jen McIver, Director of Legal Operations & Industry Insights at Wolters Kluwer ELM Solutions, and DHL’s Tiffani Hamilton-Huynh, Director of Legal Innovation, Analytics & Technology, and Catrine Frazier, Legal Operations Specialist, discussed how DHL is negotiating rates with their law firms, p

Episode 20: Demystifying ChatGPT: The Wolters Kluwer Approach to Generative AI

Apr 02 2024 25 mins  
On this episode, renowned thought leader Ken Crutchfield, Vice President and General Manager of Legal Markets for Wolters Kluwer Legal and Regulatory, and Jennifer McIver, Associate Director of Legal Operations and Industry Insights for Wolters Kluwer ELM Solutions, discuss how GenAI in general, and ChatGPT in particular, are radically transforming the way corporate legal departmen

SPECIAL EDITION: The Power of Data Analytics and Monetization: Driving Growth and Innovation

Nov 28 2023 22 mins  
In a recent podcast from Wolters Kluwer, Nancy McKinstry, Wolters Kluwer CEO and Chair of the Executive Board, and Barbara Wixom, Principal Research Scientist at the MIT Center for Information System Research, delve into the transformative potential of data analytics and monetization.

Episode 18: Adventures and Misadventures of Managing Budgeting and Legal Spend

Sep 22 2023 20 mins  
On this episode, our Nathan Cemenska, Director of Legal Operations and Industry Insights at Wolters Kluwer’s ELM Solutions and procurement expert Andie Lam, Director of Global Category Manager at Novartis, discuss the intricacies and challenges of managing outside counsel guidelines, managing legal spend and budgeting and the role of procurement in assisting in-house counsel team

Episode 17: The Future-Ready Lawyer: How Legal Departments Can Get Ready for What’s Next

Jul 25 2023 27 mins  
In this episode, our Barry Ader and Nathan Cemenska discuss what it means for corporate legal departments to be future ready, and how corporations can successfully build comprehensive strategies to leverage new technologies and data-driven metrics to drive maximum efficiencies in their legal spend and outside-counsel management.

Episode 16: Change Management is Hard, but Even Harder with AI

Mar 29 2023 20 mins  
On this episode, Wolters Kluwer’s ELM Solutions experts Abhishek Mittal and Jeffrey Solomon take on a well-known insight: Change management is already hard, but coupled with the rising AI technology, it’s becoming even harder. Listen to Abhishek’s and Jeff’s recommendations on how to create awareness with hands-on experience around artificial intelligence, learn from early

Episode 15: Understanding Legal Intake and Triage

Feb 13 2023 22 mins  
On this episode, Nathan Cemenska of Wolters Kluwer's ELM Solutions discusses the fundamentals of legal intake and triage, two legal processes that can bring efficiency and visibility to legal matter workflows inside legal departments. He is joined by Tiffani Hamilton-Huynh, Legal Operations Manager at DHL Supply Chain, and Stacy Lettie, Director of Legal Operations at Adtalem Globa