Psychology of Customer Success

Oct 09 2024 26 ep. 31 mins 5
Psychology of Customer Success Podcast artwork

Humans don’t think and act like computers.  So why are you setting your CS strategy based solely on logic? 

 

Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams.

So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this show is for you. 

 

  Business  Technology  Science
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Jul 31 2024 47 mins  
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Jul 17 2024 41 mins  
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The Hidden Cost of Task Switching

Jun 26 2024 27 mins  
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What it Takes to Make it to Executive Leadership

May 15 2024 45 mins  
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