Retail: Unplugged

Satish Ranchhod, Senior Economist at Westpac shares his views on the outlook for the NZ economy in 2025. We discuss consumer confidence, mortgage refixing and which regions around New Zealand will likely see a boost in retail spending. Overseas tariffs and how they could directly and indirectly impact New Zealand are also discussed along with the strength of the New Zealand dollar.

In the changing world of Retail, businesses sometimes need to close or restructure. Join us as we discuss how to manage business changes with your team with Retail NZ’s HR advice specialist Yevgenya Chityan. Discover what a change process is and how to know if a formal process will be required. We also cover how to communicate this with your team and how to support your team thro

Yevgenya Chityan from Retail NZ’s Advice Service shares her advice on how to use the 90-Day trial clause successfully. She covers specific requirements to ensure the trial period is legally valid, common issues and the importance of providing feedback to the employee during this period. Differences between trial and probationary periods plus advice on how to terminate someone dur

In this episode we discuss the hot topic of retail surcharging with Sean Carney from Mastercard. Sean outlines historical and current industry guidelines and shares his thoughts on what changes are needed to improve the customer experience. We also discuss industry innovations that are reducing fraud and protecting customers. Retail NZ is the peak body for New Zealand retailers. We

Join us as we speak with seasoned logistics expert Rob Levy from NZ Couriers. Rob shares his top tips to ensure your peak season parcels reach your customers in one piece and on time! Ticketing systems, addresses, packaging and courier pick up scheduling are covered along with authority to leave and multiple consignment shipments. New Zealand Couriers Retail NZ is the peak body for

Greg Irvine from Workplace Support discusses ways retail businesses can help prevent team burnout over the busy holiday period. He shares simple tips, how to recognise signs of stress in your team, and how workers can prioritise their own wellbeing. Workplace Support Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and

Join us as we talk retail resilience with Maria O’Halloran, CEO of Ballantynes which has been a Christchurch institution for 170 years. Maria shares how Ballantynes’ customer focus and constant innovation has enabled the department store to stay relevant and connected to the changing needs of today’s consumers. Retail NZ is the peak body for New Zealand retailers. We’re her

In this episode we discuss planning for the future and how to make your money work for you with Warren Ngan Woo (Wazza) from Westpac. This episode includes: The benefits of KiwiSaver Tips if you are still living at home How to put that spare change to good use at the end of the week The power of compound interest Investing vs paying off debt. This is the fourth in a series of four

Sustainability leader Grant Fraser from Mitre 10 shares his recommendations on ways SMEs can begin their journey towards sustainability. We learn about the brand’s stakeholder engagement which drives packaging guidelines, recycling programmes and waste reduction goals. Grant also discusses ways to achieve cost efficiencies, reduce your carbon footprint and the importance of start

Listen to our discussion about the Coalition Government’s first year in power. We look at business confidence and current sentiment, and look forward to what we can expect in 2025, plus: Labour force and immigation policyElectricity industryInvestmentRetail spending and payments systemInflation. On the panel are: business leader Rod Drury, NZ Herald Business Editor Liam Dann and