Service Design YAP

Nov 11 2024 20 ep. 43 mins 5
Service Design YAP Podcast artwork

Service Design YAP  is a community podcast from  Service Design Network UK's chapter.  

Each episode profiles a community member,  exploring their career story and Service Design war stories.   

We hope that these inform, inspire and entertain you in equal measure. 

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Meet the Next Generation Service Designers (Recorded Live at SDGC Helsinki).

Nov 11 2024 43 mins  
Send us a textIn this episode we get inspired by 7 incredible next generation Service Designers. We find out about how they view the world of design, where they go to get inspired, them and which emoji or meme best represents their design styles.Featured in this episode:Marcela Gómez AbundisEva Mega AstriaJane Tzu-Yuan ChaoAnna HanJihee HwangLinda PaulauskaAgata Kowalska Resources

Why magicians make the best designers, with Adrian Westaway, co-founder of Special Projects

Oct 22 2024 45 mins  
Send us a textSpecial Projects' co-founder, Adrian Westaway talks to us about his journey from amateur magician to master designer and how the skills of illusion can be applied to drive better design outcomes. Design and magic are both human centric disciplines that leverage psychology to influence behaviours and attitudes; and both benefit from "someone spending more time on somet

How should seasoned service designers invest their personal development budgets?

Sep 17 2024 35 mins  
Send us a textOften as not, we get to the end of the year and find that we haven't used up all, (or any) of our training allowance. We know that this is doubly true for more experienced hires who want to focus on "craft" rather that those exploring the "leadership" pathway. Exciting client work keeps getting in the way, but that's no excuse. In this episode we talk with two accredi

Farmer-Centred Design: An award winning project from Hellon

Sep 09 2024 27 mins  
Send us a textThe finalists for the Service Design Global Conference awards have just been announced, so we thought that it would be a good time to catch up with one of last year's award nominees to hear about their project and how they benefited from participating in thew awards. In this episode we talk to Andy Pattichis and Pinja Piipponen from Hellon, the design an innovation co

Exploring the Service Design Global Conference in Helsinki

Sep 02 2024 11 mins  
Send us a textThe Service Design Global Conference (SDGC) is heading our way at pace and its now only a month until the mass ranks of over 1,000 service designers make their way to Finland for three days talk, studio visits and sauna.In this bonus episode SDN's David Russo gives us a guided tour of the venue, keynote speakers and SDN sauna etiquette (towels on vs. towels off*).This

Thinking about Inclusive Service Design with Elle Beange from Deloitte Digital

Aug 12 2024 32 mins  
Send us a textTo kick off Service Design YAP's second series we knew that we needed to tackle a heavy weight issue. Having collaborated with the UK charity Scope, and Deloitte Digital earlier in the year we knew that Inclusive Design would be a great topic to focus on. In this episode we talk with Deloitte's Elle Beange, who has worked in the area of inclusive and accessible design

Redesigning prison education by fostering trust (and founding a record label), with Judah Armani

Jun 03 2024 53 mins  
Send us a textEver wondered how society-driven design can spark profound social change? Join us as we sit down with Judah Armani, an inspiring educator who shares his unique journey from studying design at St. Martin's to cleaning industrial bean-pots for Heinz, and how these experiences shaped his passion for creating meaningful dialogues that lead to material change.Judah takes u

Knowing when its time to quit. Emma Parnell talks about the importance of being intentional when making your next design career move.

Apr 30 2024 38 mins  
Send us a textIn this episode we meet designer Emma Parnell and talk about working out when its time to move on. InMany of our episodes focus on finding your idea job, but knowing when it time to go is equally, if not more important. Emma talks about the leading indicators that should nudge us to to consider finding our next role, even when we're working in a great role with people

How to pay bills and feed your soul with a Service Design portfolio career, with Daniel Tuitt.

Apr 07 2024 49 mins  
Send us a textMany of us started are career as business consultants before finding Service Design, however, few of us can claim that the lure of a free Friday fish and chip lunch started their design career journeys. Daniel Tuitt's career journey has given him a great perspective about portfolio careers, where commercial and pro bono projects can be balanced to "pay the bills and f

Does designing with love improve service outcomes? YAP talks with Clive Grinyer.

Mar 18 2024 54 mins  
Send us a textIn this episode we talk with Clive Grinyer. He's not only one of the most universally respected members of the UK service design community, but also a fantastic storyteller, as evidence by the podcast which flows between the Aristotelian version of love and Taylor's version (yes, that Taylor). We talk about the relationships between love, trust and a healthy bottom li