The Future of Internal Communication

Oct 30 2024 77 ep. 43 mins 14

The Future of Internal Communication Podcast artwork

Hosted by the Institute of Internal Communication CEO, Jennifer Sproul, leadership communication expert Dominic Walters, and future of work expert Cathryn Barnard, this podcast explores the rapidly changing world of work and what this means for the internal communication profession. Each episode examines the human side of work. It focuses on communication as a critical building block of trust, relationship, connection and community – essential when colleagues and teams are increasingly distributed. Most importantly, the podcast probes the likely future of the internal communication profession and the expanding array of opportunities in very different work futures.

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Exploring techno-stress and digital overload with Elizabeth Marsh

Oct 30 2024 41 mins

The volume of digital tools and platforms available to improve how we work expands by the day. But how effectively are we, as users of those products, integrating them into our daily work habits? What provision is made by organisations to make sure their internal stakeholders are skilled to optimally use these tools? And what is the long-term impact on the users trying to keep up w

Exploring the social brain with Tracey Camilleri

Oct 16 2024 45 mins

Tracey Camilleri is the co-founder of the leadership and organisational development consultancy Thompson Harrison. In 2023, her book The Social Brain, co-authored with Samantha Rockey and Robin Dunbar was published to widespread acclaim. In this episode we hear from Tracey as she shares what she’s learned about team dynamics and communicating within groups. As organisations acros

Mastering professional storytelling with Beatrice N. Kabutakapua

Oct 02 2024 40 mins

Beatrice Ngalula Kabutakapua is a business storytelling coach who uses the power of story to help organisations and their leaders improve their communication styles. In a commercial world that is increasingly data-driven and preoccupied by measurement, how do we create emotional connection that sustains colleague engagement, builds trust and improves communication at work? A two-ti

Helping People Change with Ellen Van Oosten

Sep 18 2024 62 mins

Ellen Van Oosten is Professor of Organization Behavior at Weatherhead School of Management, Case Western University in Cleveland, Ohio. She’s also the co-author of one of the best books we’ve read about human behaviour. Helping People Change, written by Richard Boyatzis, Melvin Smith and Ellen Van Oosten was Henley Business School’s coaching book of the year in 2020. And we a

Designing workplaces for human connectivity with Peter Mandeno

Sep 04 2024 44 mins

Peter Mandeno is an expert in the science of human connection. His work goes beyond simply explaining why connections matter to show organisations how to improve connectivity outcomes by design – for employee engagement, wellbeing, creativity and performance. As many countries in the Global North grapple with societal loneliness epidemics, in tandem organisations are encountering

Using communication to build trust with James Ball

Aug 21 2024 51 mins

James Ball is an award-winning journalist, broadcaster and author. He is a fellow of the think-tank Demos and the political editor of The New European. He is also the current chair of the UK committee of the Ethical Journalism Network. Having been part of the Pulitzer prize-winning journalism team at the Guardian who covered the NSA leaks by Edward Snowden, it’s little surprise h

Communication is competititve advantage with Jennifer Sertl

Aug 14 2024 46 mins

Strategy consultant Jennifer Sertl is an internationally recognized influencer in social media and the president and founder of Agility3R, a leadership development company. In 2010, she co-wrote a book: Strategy, Leadership, and the Soul: Resilience, responsiveness and reflection for a global economy. Ahead of its time, the book set out the new era of digitized, hyperconnected glob

Exploring Storytelling in Communication

Aug 07 2024 46 mins

In 2022, Preeti Macwan embarked on a Master’s degree in Public Relations and Corporate Communication with Kingston University. We are, of course, huge fans of anyone willing to invest in professional qualifications and so were keen to learn more about what Preeti studied and what her most compelling takeaways from the course were. In this episode, Dom, Jen and Cat chat with Preet

Why sustainability is a community effort with Adam Bastock

Jul 24 2024 40 mins

Adam Bastock was enjoying a successful career in digital marketing when he realised the planet was in crisis and decided to do something about it. In 2020 he set up Small99 with a mission to help the UK’s small businesses become more sustainable and reduce their carbon footprint. He’s gone from strength to strength since then. Adam is the brain behind People, Planet, Pint – a

S10 Bonus Episode Exploring the 2024 IC Index with Susanna Holten

Jul 16 2024 44 mins

The IC Index is a first-of-its-kind research project commissioned by the IoIC that explores the impact of internal communication on internal stakeholders. To mark the launch of the 2024 IC Index, Jen, Dom and Cat welcome Susanna Holten from project partner Ipsos Karian & Box. As research project lead, Susanna has expert insights as to what the data means for the internal commun