The General Practice Podcast

Apr 06 2025 100 ep. 24 mins 1.2k
The General Practice Podcast artwork

Ben Gowland talks to those making real change happen in healthcare, getting underneath what they did, how they managed to do it, and the challenges they faced along the way

  Health & Fitness
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Podcast - Pete Woodward - Balancing Innovation and Financial Strategy

Apr 06 2025 24 mins  
In this episode we welcome back Pete Woodward, from Cheadle Medical Practice. Over the past year, Pete has experienced a whirlwind of success, including winning the Practice Manager of the Year Award and stepping into the role of managing partner. He shares insights into the evolution of their innovative triage, The Human Touch, which continues to reduce call wait times and enhance

Podcast – Practice Index – Insights into the newly Agreed Contract

Mar 23 2025 25 mins  
Is the Future of General Practice Finally Looking Brighter? In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston, Robyn Clark, and James Gransby to discuss the newly agreed contract for general practice. After three years of imposed terms, the promise of an additional £889 million in funding offers a glimmer of hope. However,

Podcast - Ashleigh Perryman & Michael Norris - Revolutionising Pharmacy: Team-Based Care & Innovation

Mar 09 2025 23 mins  
This week, we welcome Ashleigh Perryman and Michael Norris from Gosport PCN to discuss their pioneering work in team-based pharmacy services across five GP practices. Leading a team of 10 pharmacists, 10 technicians, and 4 admin staff, they share how their centralised approach fosters collaboration and innovation. Learn how strategic staff deployment ensures comprehensive care, whi

Podcast – Practice Index – Challenges and Opportunities in Modern Primary Care Networks

Feb 23 2025 29 mins  
In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston and Tara Humphrey, Founder and CEO of THC Primary Care, to explore the transformative potential of the new Neighbourhood Health Guidelines. Ben, Claire, and Tara examine how these guidelines could reshape healthcare delivery at the neighbourhood level, particularly their impa

Podcast - Ruth Rankine - Collaborative Innovations in General Practice

Feb 09 2025 26 mins  
Unlock the secrets to revolutionising general practice with Ruth Rankine from the NHS Confederation, as she guides us through the intricate web of healthcare innovation and policy shaping. Learn how Ruth's pivotal role empowers her to engage with key stakeholders to drive transformative changes across the healthcare landscape. Discover the unique position of the NHS Confederation c

Podcast – Practice Index – Exploring Changes in Advice and Guidance Funding in General Practice

Jan 26 2025 28 mins  
In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston, Kay Keane, and Hussain Gandhi. Together, they delve into the significant changes in advice and guidance funding for general practice, introduced as part of the government's new Elective Recovery Plan. With a focus on patient choice and the new £20 funding per advice and gui

Podcast - Lorenz Kemper - Medlink's Automated Recall with Online reviews

Jan 12 2025 20 mins  
We’re pleased to kick off the new year with a returning guest, Lorenz Kemper, Co-founder and Director of Medlink Solutions. Since his last appearance during the pandemic in 2020, Medlink has achieved remarkable growth and innovation in transforming general practice operations across the UK. In this episode, Lorenz discusses how Medlink has expanded its client base and unveiled an

Podcast – Practice Index – Tackling Financial Hurdles in Primary Care

Dec 15 2024 28 mins  
In this week’s episode, brought to you in partnership with Practice Index, we welcome back Claire Houston & Kay Keane, they explore the financial challenges that general practices are facing in light of recent budget changes. Practices are grappling with significant costs, and the fear of potential staff reductions looms large. They highlight the ongoing financial strain on pract

Podcast – Ben Gowland – The Changing Landscape of Primary Care Networks and GP Practices

Dec 08 2024 20 mins  
Join Ben in this solo episode as he explores the rapidly changing landscape of general practice and primary care networks. With the five year contract ending in March, is general practice facing significant financial challenges and an uncertain future? Ben explores the potential shift towards a neighbourhood based model of healthcare integration. As Primary Care Networks take a bac

Podcast – Adrian McCourt – A New Approach to Tackling Health Challenges

Dec 01 2024 22 mins  
This week, Ben is joined by former colleague, Adrian McCourt, to explore groundbreaking innovations in general practice health services. Adrian shares his transformative work from the past three years, focusing on how addressing social determinants of health can enhance healthcare outcomes. He highlights the challenges and impacts of tackling issues like housing, finances, and soci