Toolbox for the Trades

Dec 16 2024 208 ep. 47 mins 28
Toolbox for the Trades Podcast artwork

Toolbox for the Trades is a podcast where top service professionals share the tips, tricks, and tactics they use to succeed in their industry. This podcast is brought to you by ServiceTitan—the leading home and commercial field service software. Episodes will feature stories and strategies to help contractors grow and scale their service business. Hosted by Ausha. See ausha.co/privacy-policy for more information.

  Business
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Dynamic Leadership Strategies for Operational and Marketing Excellence

Dec 16 2024 35 mins  
Paul Olsen, CEO, and Kyle Sattler, COO, of Koala Cooling (Round Rock, TX), share how their complementary leadership styles have driven their HVAC and plumbing business to impressive growth. From overhauling operational efficiencies to executing a strategic marketing approach with just a 3% spend, the duo has propelled Koala Cooling to exceed $3.3 million in annual revenue.Paul disc

The Eight-Figure Revenue Jump: The Need for Strong Leadership Teams

Dec 09 2024 42 mins  
It’s possible that your company is performing well and is profitable, but a ceiling is preventing it from taking the next step. The evolution from a healthy business to one that’s thriving, bringing in eight figures in yearly revenue, can meet a lot of invisible barriers. Justin White joins us to discuss how to take the next step with your company. Since becoming CEO of K&D

How Proper KPI Tracking Can Transform a Business’s Profitability

Dec 02 2024 41 mins  
Lincoln Walpole, Chief Business Officer atAny Hour Group, joins us to unpack the importance of KPI tracking in scaling operations and boosting profitability.He recounts his journey from helping run a $10 million service business to overseeing over 2,000 employees as part of a private equity group spanning 30 locations.Lincoln shares the key metrics that drive his business, from lea

Pantheon 2024: Efficiency in Your Business - New Technology and New Leadership

Nov 25 2024 38 mins  
Earlier this fall, we recorded a ton of great conversations at Pantheon 2024, and we’re back with a pair of industry experts to extend another piece of the community present at Pantheon to our listeners.Aizik Zimerman, the CEO and owner of J. Blanton Plumbing, tells his story of how he bought a plumbing company with no experience in the industry and tripled the size of his busine

How Women-Owned Businesses Are Defying Stereotypes in the Trades

Nov 18 2024 36 mins  
Lacey Coleman truly has a talent for moving past negative experiences and turning adversities into opportunities.Beginning her career in the trades at an early age, she had to prove herself to her customers and colleagues.Now the CEO at Coastal Comfort Heating and Air Conditioning in Salisbury, MD, Lacey joined us to discuss her professional and entrepreneurial journey, how she def

An American Dream: How the Trades Has The Power to Change Lives

Nov 11 2024 51 mins  
Alan O'Neill truly has what many would say is “the luck of the Irish.” Alan started his career in Dublin as an apprentice plumber and worked his way up in the trades. He then moved to America with his family and founded a plumbing service company with his mentor, which he later sold to private equity.He truly believes in building solid relationships and taking care of his team

ServiceTitan Network Takeover -- Mastering ServiceTitan -- ServiceTitan Implementation: Owning the Platform from Day One

Nov 04 2024 32 mins  
Did you know the ServiceTitan Podcast network has other shows that can really help you not only grow your business but learn more about and use ServiceTitan even better?We've come out with additional shows to help folks all over your organization get the most out of your time working with us and our platforms.Today we have a guest episode from our sister show "Mastering ServiceTita

How Small Businesses Can Create Big Impact Through Philanthropy

Oct 28 2024 26 mins  
David and Natascha Manley, co-owners of ProLift Garage Doors in Amarillo, Texas, share their inspiring journey from retail careers to franchise ownership and how they have built philanthropy into the core of their business. Through their small business, the Manleys have made a substantial impact on their community by supporting organizations like Fill with Hope, which addresses foo

Math Before Marketing: A Strategic Approach to Brand Awareness

Oct 21 2024 23 mins  
Marcia Barnes feels the way companies have been buying marketing and the way agencies sell marketing is broken.She identified an opportunity to reorient this challenge by getting customers to look at the math before investing in marketing. With a solid data-driven foundation, people can see the results, know they’re growing profitably, and have the power of their marketing dollar

From Prospecting to Closing: Tips to Improve Your Sales Performance

Oct 14 2024 37 mins  
Phillip Filaski believes leading by example is the key to being successful in sales. You need to be good at listening to prospects, ask the right questions, provide a consultative approach, and know how to handle objections professionally.He also believes in working hard, having a disciplined lifestyle, and having the right mindset that prepares you for success and enables you to b