The Successful Contractor Podcast

Mar 07 2025 181 ep. 58 mins 19
The Successful Contractor Podcast artwork

Welcome to The Successful Contractor Podcast, Powered by CertainPath. A show for residential contractors about residential contractors… We chronicle business journeys, share insights, and celebrate successes in this wonderful industry.

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From Data Entry to Dispatcher to Ops Manager: How Jayme Luersen Helped Home Team Electric Scale from $750K to $4M

Mar 07 2025 49 mins  
How does a small, family-run electrical business scale from $750K to $4M in revenue? Jayme Luersen, dispatcher-turned-operations manager at Home Team Electric, shares her incredible journey of transforming a business through training, technology, and leadership. In this episode, we cover:· From Data Entry to Leadership: How Jayme went from doing paperwork to managing a high-perfor

From $4MM to $12MM: How Paul the Plumber Grew 200% in Just 3 Years!

Feb 21 2025 72 mins  
In this episode of The Successful Contractor, host Bob Houchin sits down with Mike Bears from Paul the Plumber to break down the incredible 200% growth that took their business from $4 million to $12 million—in just three years! How did they scale so fast while maintaining quality, profitability, and customer satisfaction? Mike shares the hard-earned lessons, systems, and strateg

Call Center Mastery: Secrets to Happy Teams & Higher Profits with CertainPath’s Sonya Fryar & Missy Jones

Feb 07 2025 88 mins  
In this episode of The Successful Contractor, host Bob Houchin interviews Sonya Fryar and Missy Jones of CertainPath about how to build and manage a thriving call center. These two industry experts share their best-kept secrets for creating a positive call center culture, hiring the right team members, and tackling the biggest challenges head-on. Whether you’re a small business o

Deer Stands & Doubled Profits: How Brandon Oswalt Doubled His Plumbing Company’s Revenues & Profits in 24 Months While Pursuing His Passion for the Outdoors

Jan 31 2025 56 mins  
In this episode of The Successful Contractor, host Bob Houchin sits down with Brandon Oswalt, owner of Oswalt Sewer, Rooter, & Plumbing Repair in Bossier City, LA. Brandon’s story is nothing short of inspiring—from dropping out of school in eighth grade to building a thriving plumbing company with over 100% growth in just two years. Brandon shares the strategies that helped

Breakdowns to Breakthroughs: How Robert Mafes Has Grown Global Cooling by 67% While Also Living Across the Globe

Jan 24 2025 54 mins  
In this episode of The Successful Contractor, host Bob Houchin sits down with Rob Mafes, owner of Global Cooling in Clermont, FL, to uncover the inspiring story behind his business transformation. Rob shares how he grew his HVAC company by a stunning 67% in just a year, all while working remotely from Italy. Learn how he tackled the challenges of pricing, hiring, and processes to c

Siblings Turn Family Legacy into a Success – How Dean’s Plumbing Quickly Grew from $1MM to $4.5MM at 25% Net Profit

Jan 09 2025 67 mins  
What does it take to transform a modest family plumbing business into a multi-million dollar powerhouse? In this episode of The Successful Contractor, Bob Houchin sits down with siblings Grace, Noah, and Levi Dean of Dean’s Plumbing in Beaverton, OH, to unpack their incredible journey. From growing up in a household of ten siblings and homeschooling to taking over their parents'

From Shoebox Accounting & Basement Office to $2MM Success: The Brigham Heating & Cooling Story

Dec 20 2024 82 mins  
In this episode of The Successful Contractor, host Bob Houchin sits down with Brian and Britt Simcox of Brigham Heating and Cooling, Inc., a family-run business in Utah with over 40 years of history. The Simcox’s share how they turned a legacy business into a thriving $2M operation through perseverance, process implementation, and a commitment to continuous improvement. From navi

R-410A to R-454B: Preparing for the HVAC Refrigerant Change with Devoe Ward of Trane Technologies

Dec 13 2024 24 mins  
In this episode of The Successful Contractor, host Bob Houchin interviews Devoe Ward, Strategic Account Executive at Trane Technologies, to discuss the upcoming refrigerant changes impacting the HVAC industry. They delve into the phase-out of R-410A and the introduction of R-454B, the challenges contractors face, and the tools and training needed to adapt. Devoe shares valuable ins

$0 to $27MM+: How OnTime Service Scaled to Multi-Location Success

Nov 22 2024 89 mins  
On this episode of The Successful Contractor, host Bob Houchin speaks with Carol and Kerry Adkins, the dynamic couple behind OnTime Service. Learn how they transformed their company from a company doing new construction electrical work into a multi-trade, residential services $27 million powerhouse with multiple locations and service offerings across Alabama. With guidance from Cer

The Start of Julian Burrell’s HVAC Success Story: How He Transformed His Business with CertainPath (Recorded from the Halls of CertainPath's Expo)

Nov 15 2024 30 mins  
In this episode of The Successful Contractor, host Bob Houchin sits down with Julian Burrell, owner of You and Us Mechanical in the Bronx, New York. Julian shares his inspiring journey from growing up in Jamaica to building a growing HVAC business in one of the toughest markets in the world. They dive into his early career struggles, including being laid off during the 2008 recessi