Build a Better Agency Podcast

Feb 03 2025 487 ep. 48 mins 324

Build a Better Agency Podcast artwork

Scale and grow your agency with better clients, invested employees, and a stronger bottom line, with Drew McLellan.

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Ep 487: Enhancing Employee Engagement with Tessa White

Feb 03 2025 54 mins

In this episode of Build a Better Agency Drew McLellan talks with Tessa White, also known as the Job Doctor. Tessa has a rich background with 25 years in HR and a fascinating journey that saw her pivot from corporate life to empower individuals in the workforce, all during the turbulent times of late 2020. What started as a simple endeavor on TikTok quickly transformed into a massi

EP 486: Inside the world and benefits of agency book writing and publishing with Shadley Grei

Jan 27 2025 44 mins

Agency book writing and publishing can seem like a daunting mountain to climb. But with the right people to help you through the process, it can be one of the best things you can do to uplevel your thought leadership efforts. That’s why this week, I invited Shadley Grei, an agency book publishing expert and newer member of AMI, onto the show to share how agency owners can start

EP 485: It’s time to heal from post-COVID agency owner grief with Drew McLellan

Jan 20 2025 37 mins

I wanted to wait until after the holidays to talk about this topic because it’s a bit heavier than what we usually talk about on the show. But it’s something that Danyel and I have noticed weighing heavily on a lot of you since COVID, and that is agency owner grief. It’s true that many of you have experienced quite a lot of loss and change these past few years — with the w

EP 484: Tapping into non-obvious thinking and thought leadership in 2025 with Rohit Bhargava

Jan 13 2025 50 mins

Many agency owners feel like their clients are putting them in a box of specific skills they’re able to perform for them. And for many of us, that’s not a good feeling. We’re wired to think creatively and break free from that metaphorical box, but it can be hard to communicate that to our clients in a sea of competition. So, it’s time to break out of that box in 2025. That

EP 483: How to get more involved in your agency finances in 2025 with Sandy Catour

Jan 06 2025 56 mins

Almost no agency owner got into the agency world for their passion for bookkeeping. And if you did — great! You’re several steps ahead of most of us. But the reality is, most of us are just happy to keep cash in the bank for payroll and probably aren’t looking at the finances as much as we should be. Sandy Catour joined me this week to share why we should rewire this habit.

EP 482: How extraordinary thinking leads to extraordinary agency growth with Tori Boats

Dec 30 2024 56 mins

Agency growth and biz dev can feel like an uphill battle when we’re already so tired, overworked, and burnt out. But it doesn’t have to be hard or add anything extra on our already full to-do lists. In fact, it shouldn’t be difficult at all. Tori Boats joined me this week to help close out the year on a high note and show us that setting our agencies up for exponential growt

EP 481: Celebrating the joy that comes with agency ownership with Drew McLellan

Dec 23 2024 18 mins

Agency ownership can leave us stressed, burnt out, and sometimes, thinking the grass is greener somewhere else. But when you really sit back and think about it, we have it pretty good — we just lose sight of it sometimes. So this week, I’m finishing off the year with another solo episode to really sit down and take stock of what it is about agency ownership that makes it so sp

EP 480: What I’d do differently as an agency owner if I started over in 2025 with Drew McLellan

Dec 16 2024 29 mins

As we round the bend into the new year, I’m reflecting on the lessons learned from my time as an agency owner and the insights I've gained from working with hundreds of agencies. While there are too many to count, I’m going to try to boil down my experiences into a few points that I hope you can take into 2025 as you start to think about what you want the next year to look lik

EP 479: Embracing agency entrepreneurship to work on the business, not in the business with Michael E. Gerber

Dec 09 2024 73 mins

To grow the agency, agency owners need to be working on the business, not working in it. That means we have to accept that it’s time to get out of the day-to-day and embrace agency entrepreneurship as business leaders. Michael E. Gerber, author of The E-Myth and renowned business guru, joined us today to share some profound lessons for agency owners to uplevel their businesses a

EP 478: Everything agency owners need to know about their account executives with Lori Highby

Dec 02 2024 51 mins

Account executives are critical for agency profitability and success. Without them, we wouldn’t have anybody responsible for building deeper trust with clients and growing their accounts. That’s why we’ve brought Lori Highby on the show this week to share everything she knows about the account executive role. Some of you might recognize her from the AE Bootcamps she teaches a