MSP Mindset with Damien Stevens

Mar 06 2025 101 ep. 59 mins 9

MSP Mindset with Damien Stevens Podcast artwork

Dive deep into what truly elevates an MSP—not just technology, but mindset, leadership, and strategy—through our mission to interview 100 of the top MSPs on the planet. We're uncovering the patterns, habits, and insights that fuel their success.

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From $1.2M to $18M: How to Get Out of Your Own Way

Mar 06 2025 68 mins

►► Lean more about how my robust backup process and secure your client’s data ►► https://bit.ly/4ijcM8p👀 How do you scale from an average MSP ($1.2M in revenue) to $18M all while slowly taking work off your plate? That’s exactly what Will Nobles, CEO of Vector Choice, did—and his secret wasn’t just hard work. It was a total mindset shift.Will went from working no

Your MSP's Hiring Process is Everything

Feb 27 2025 73 mins

Lean more about how my robust backup process and secure your client’s data ►► https://bit.ly/41pZAsH👀 I’ve been interviewing high-growth MSPs, but a certain part of Nick Regali’s story really stood out. He’s running a lean team, nearly doubling the revenue per employee of most MSPs, all while traveling the country in his RV and managing offices on both coasts.How? It

Is a Bigger MSP Always Better?? | Guest: Marvin Bee

Feb 25 2025 44 mins

👀 I’ve been interviewing large, fast-growing MSPs, but what about those who want to keep it small? The truth is, success isn’t about headcount or revenue milestones—it’s about building an MSP that fits your life.That’s exactly what Marvin B. (aka Uncle Marv) has done with MB Systems and Uncle Marv’s IT Business Podcast. Instead of chasing non-stop growth, Marv design

From 50% Attrition to Best Place to Work, Luke's MSP Success Story

Feb 20 2025 72 mins

►► Backups you can trust with your clients data - get Servosity's backup process for FREE and improve your process ►► https://bit.ly/4jVFCx1👀 What if you lost half your support team in one year? For Luke Downing, that wasn’t just a hypothetical—it was his reality. But instead of accepting constant turnover as the norm, he built one of the best places to work in Virgi

Scaling with Empathy: Don't Lose Your People and Culture While Growing

Feb 13 2025 81 mins

Scaling an MSP is tough, but scaling without losing your best people is even harder. In this episode, Peter Melby, CEO of New Charter Technologies, shares how he built a $20M MSP by prioritizing empathy at scale and a culture that thrives through growth. He reveals the biggest mistakes MSP leaders make, why focusing too much on struggling employees can drive away top performers, an

How to Stop Playing Small and Build a Major MSP, with Jeff Newton

Feb 11 2025 42 mins

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4WiMost MSPs stay stuck because they avoid sales, underprice their services, and resist stepping out of their comfort zones. In this episode, Jeff Newton, Co-Founder of Cyft, reveals the key mindset shifts and strategies needed to scale your MSP. Learn how to break

From Employee #4 to CEO of a 300-Person MSP - Lessons in Extreme Ownership & Empowering People

Feb 06 2025 68 mins

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4WiJoshua Skeens, CEO of Logically, started his career as employee number four at an MSP and eventually rose to the rank of CEO (with 300 employees). Along the way, he had to reinvent himself at every stage—what worked at five employees didn’t work later on, it

From MSP Startup to 45 Employees, All In Just 7 Years - Guest: Kevin Barros

Feb 04 2025 24 mins

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4WiFeeling stuck as a small MSP? So was today's guest, Kevin Barros, CEO of The Computer Company. He and his team took a step back and realized they were surrounded by MSPs with hundreds team members. Instead of feeling discouraged, they decided to hunker down and

Transform Your MSP by Focusing on Your "One Thing", with Jay Papasan

Jan 30 2025 62 mins

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4WiIn this episode of MSP Mindset, Damien Stevens interviews Jay Papasan, co-author of the bestselling book The ONE Thing. Jay shares how focusing on your “one thing” can transform your MSP, helping you achieve more by doing less. They discuss the power of purp

Culture: the Secret to This MSP's Success, with Jason Caras

Jan 28 2025 19 mins

✅ Not sure about full support, we’re giving away our process for you to check out for yourself: https://bit.ly/4hCw4WiAs we continue our journey to interview 100 of the top MSPs on the planet, my mission brings me to Jason Caras, CEO of IT Authorities. Jason didn’t just grow his MSP to seven figures—he and his partner managed to hit eight figures. But here’s the question: