MSP Success Podcast

Mar 26 2025 69 ep. 37 mins 24
MSP Success Podcast artwork

The MSP Success Podcast is the PREMIER podcast dedicated to helping the CEOs and owners of managed IT services businesses build strong, profitable, growth-oriented businesses. Visit www.mspsuccess.com for more!

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My First Million: How Mario Zaki Grew His MSP To $3 Million Per Year

Mar 26 2025 18 mins  
Mario Zaki, founder and CEO of Mazteck shares how he grew his MSP from a solo break-fix operation to a $3 million managed services business. He explains how a single campaign helped him convert clients to recurring revenue, how rapid implementation changed his approach to sales and service and why showing clients real invoice comparisons made the shift to MSP an easy sell. Mario al

My First Million: Learning To Delegate In Your MSP

Mar 12 2025 26 mins  
Wayne Hunter, founder and CEO of AvTek Solutions, shares how he transitioned from break-fix to managed services, navigated the 2008 recession and built a fully remote workforce years before it became the norm. He explains how a single conversation with his team changed the way he ran his business, why learning to step back was the key to scaling and how refining his hiring process

My First Million Exclusive: Success Stories from Multi-Million Dollar MSPs

Feb 26 2025 33 mins  
In this exclusive episode, Adam Spencer, Roland Parker and Mario Zaki reveal the key decisions that helped them break out of stagnation and build multimillion-dollar MSPs. They share hard-earned lessons on attracting high-value clients, eliminating time-wasting break-fix work and implementing marketing strategies that drive real growth. From overcoming revenue plateaus to scaling a

My First Million: From $360K To $2.2 Million ARR

Feb 12 2025 53 mins  
In this episode, Fusun and Merjan Bubernack share how they transformed ET&T from a struggling family business into a thriving MSP, growing their annual recurring revenue from $30,000 to over $2.2 million. They reveal the key strategies behind their success, including how they mastered IT and marketing, built a winning sales process, and created a strong company culture. From ta

My First Million: Working With Family, Developing Marketing Systems, & Perfectionism

Jan 29 2025 55 mins  
In this episode, Mike and Hunter Farlow of ComTech, an award-winning MSP in North Carolina, share their journey of transforming a family-run business into a multimillion-dollar success. From breaking through growth barriers with consistent marketing and automation to running innovative campaigns like a Corvette giveaway, they reveal the strategies and lessons that have propelled th

My First Million: The Proven MSP Strategies That Grew Automates by 735%

Jan 15 2025 32 mins  
In this episode, Tommy Thornton shares how he transformed his IT business from a 12x12 kitchen workspace generating $270K annually to a thriving company achieving over $2 million in growth. He discusses pivotal strategies like quarterly business reviews (QBRs) and canvassing, the impact of Technology Marketing Toolkit, and the mindset shifts that helped him scale his business. Tomm

My First Million: Getting Clients And Building Systems As A New MSP

Jan 01 2025 19 mins  
Karla Zehnder, CEO of Hudson Consulting, shares her journey from starting an IT business to becoming a trusted advisor for DoD contractors navigating CMMC compliance. She discusses overcoming early challenges, implementing systemized marketing strategies, and fostering a culture of extreme ownership and continuous learning. Karla also reveals how deliberate planning has helped her

My First Million: How A Startup MSP Reached Their First Million

Dec 18 2024 13 mins  
Huey Huynh and Tito Huynh, President and Vice President of Business Data Services, share their journey of growing a successful MSP from scratch. In this episode, they discuss overcoming early challenges, like balancing technical work with sales and marketing, and share insights on scaling their team using core values as a guide. From refining lead generation strategies to communica

My First Million: Todd Clark Reveals His Secrets To Growing A Profitable MSP Business

Dec 04 2024 49 mins  
In this episode, Todd Clark, President of DenaliTEK, shares his incredible journey from working as a commercial fisherman in Alaska to becoming a thriving MSP owner. Todd discusses the lessons learned from his humble beginnings, how the mantra "grab it like you own it" transformed his mindset, and the strategies that helped him grow his business past the million-dollar mark. Along

My First Million: Building Client Retention & Scaling Teams with Brandis Kelly

Nov 20 2024 15 mins  
In this premiere episode, we sit down with Brandis Kelly, President of DigeTekS, an MSP based in Colorado with a nationwide footprint. Brandis shares her journey from helping a small MSP team to becoming a leader in the industry. We explore key strategies that propelled DigeTekS to success, including the importance of client relationships, consistency, and the power of a dedicated